Freedom of Information and Data Protection Case Officer
We have a team of staff working towards delivering requests for information under UK Data Protection Laws and under the Freedom of Information Act.
It is a busy role but the team are a good natured group of individuals who are friendly and supportive.
We will support some flexibility of working patterns which could include after a period of training a 4 day week with compressed hours or a 9 day fortnight (slightly longer shifts to support this). There is some flexibility to accommodate slightly reduced hours.
This post holder will be involved in all aspects of administration of the Freedom Of Information Act process supported by FOIA Practitioners within the Information Governance Team. The post holder will also work as part of a small team delivering against Data Protection legislation for the provision of personal records upon request to a mandated time period. This covers both physical and electronic records of patients and staff alike. The post holder will work with a number of clinical and non-clinical IT systems which they will be trained to use.
Main duties of the job
To mainly manage requests made under Freedom of Information and Environmental Information Regulations to ensure the Trust is legislatively compliant.
To record all activity for FOI/EIR on Datix to ensure we have a well-documented chronology of the requests from their acknowledgment to formal written response.
To join the Disclosure Team when able to support the delivery of in excess of 300 disclosure Subject Access requests a month, including Health Records and Human Resources files.
To answer calls from requestors to assist with their enquiries.
To concentrate for long periods to ensure accuracy of work as our work is all measured against legal compliance.
About us The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job responsibilities To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Please note - sponsorship is unavailable for this role.
Person Specification
Previous experience of working in an NHS organisation
Knowledge of NHS IT systems
Educated to GCSE level or equivalent to include English and Maths
Demonstrable experience of working in an administrative environment and working with computerised data systems
Practical knowledge of Freedom of Information Act
NVQ Level 3 in Business Administration or equivalent qualification and experience
Must be able to concentrate for long periods in a busy office environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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It is a busy role but the team are a good natured group of individuals who are friendly and supportive.
We will support some flexibility of working patterns which could include after a period of training a 4 day week with compressed hours or a 9 day fortnight (slightly longer shifts to support this). There is some flexibility to accommodate slightly reduced hours.
This post holder will be involved in all aspects of administration of the Freedom Of Information Act process supported by FOIA Practitioners within the Information Governance Team. The post holder will also work as part of a small team delivering against Data Protection legislation for the provision of personal records upon request to a mandated time period. This covers both physical and electronic records of patients and staff alike. The post holder will work with a number of clinical and non-clinical IT systems which they will be trained to use.
Main duties of the job
To mainly manage requests made under Freedom of Information and Environmental Information Regulations to ensure the Trust is legislatively compliant.
To record all activity for FOI/EIR on Datix to ensure we have a well-documented chronology of the requests from their acknowledgment to formal written response.
To join the Disclosure Team when able to support the delivery of in excess of 300 disclosure Subject Access requests a month, including Health Records and Human Resources files.
To answer calls from requestors to assist with their enquiries.
To concentrate for long periods to ensure accuracy of work as our work is all measured against legal compliance.
About us The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Job responsibilities To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Occupational Health clearance
Satisfactory Disclosure and Barring Service check
Right to work in the UK
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
Please note - sponsorship is unavailable for this role.
Person Specification
Previous experience of working in an NHS organisation
Knowledge of NHS IT systems
Educated to GCSE level or equivalent to include English and Maths
Demonstrable experience of working in an administrative environment and working with computerised data systems
Practical knowledge of Freedom of Information Act
NVQ Level 3 in Business Administration or equivalent qualification and experience
Must be able to concentrate for long periods in a busy office environment
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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