Working with us provides great benefits, including:
Access your pay as you earn it
through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Discounted Hotel Stays
across our UK sites, and if you work for a branded venue, around the World!
50% off Food & Beverage
at all our Hotels & F&B Venues
Spa Discounts
at our venues with a Spa
Retail, Cinema & Leisure Discounts
Development Opportunities
via our ‘Grow with us’ initiative, including
Apprenticeship opportunities,
our
Development Programmes,
and more!
Monthly
‘Star of the Month’ Awards
Long-service Awards , that start after 1 year of service
‘Recommend a Friend’ Incentive
– Be rewarded for referring someone you know!
Access to a confidential
‘Employee Assistance Programme (EAP)’
available 24/7, 365 days per year.
Pension Scheme
Other
incentive programmes
that run throughout the year
About the role…
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. You’ll deliver this through managing all aspects of Front of House, creating a unique and special visit for our guests. You’ll also create the warm atmosphere that makes our guests feel at home in any location, as well as ensuring they have an enjoyable and successful stay.
Amongst other things, you’ll do this by managing the day-to-day staffing needs, planning and assigning work, and establishing performance and development goals for team members. Provide mentoring, coaching, and regular feedback to improve team member performance - initiating and completing any HR-related activities where required. You’ll be aware of and create departmental goals, ensuring communication of these across the team so they are all working towards achieving or exceeding targets such as Guest Satisfaction Scores.
About you...
Excellent leadership skills with experience of developing and leading a team
Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
Strong communication skills through a variety of means
Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
High attention to detail and accuracy – great at managing one’s own time and the time of the team
About us…
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars, and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family-owned business with family values at our core, with a growing team and sites UK wide.
#J-18808-Ljbffr
Access your pay as you earn it
through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Discounted Hotel Stays
across our UK sites, and if you work for a branded venue, around the World!
50% off Food & Beverage
at all our Hotels & F&B Venues
Spa Discounts
at our venues with a Spa
Retail, Cinema & Leisure Discounts
Development Opportunities
via our ‘Grow with us’ initiative, including
Apprenticeship opportunities,
our
Development Programmes,
and more!
Monthly
‘Star of the Month’ Awards
Long-service Awards , that start after 1 year of service
‘Recommend a Friend’ Incentive
– Be rewarded for referring someone you know!
Access to a confidential
‘Employee Assistance Programme (EAP)’
available 24/7, 365 days per year.
Pension Scheme
Other
incentive programmes
that run throughout the year
About the role…
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. You’ll deliver this through managing all aspects of Front of House, creating a unique and special visit for our guests. You’ll also create the warm atmosphere that makes our guests feel at home in any location, as well as ensuring they have an enjoyable and successful stay.
Amongst other things, you’ll do this by managing the day-to-day staffing needs, planning and assigning work, and establishing performance and development goals for team members. Provide mentoring, coaching, and regular feedback to improve team member performance - initiating and completing any HR-related activities where required. You’ll be aware of and create departmental goals, ensuring communication of these across the team so they are all working towards achieving or exceeding targets such as Guest Satisfaction Scores.
About you...
Excellent leadership skills with experience of developing and leading a team
Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise
Strong communication skills through a variety of means
Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
High attention to detail and accuracy – great at managing one’s own time and the time of the team
About us…
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars, and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family-owned business with family values at our core, with a growing team and sites UK wide.
#J-18808-Ljbffr
