At Infinityblu Dental Care and Implant Clinic Peebles, we pride ourselves on the friendly and supportive environment we have created.
We aim to always deliver the best quality care possible for our patients and enable our staff to deliver that through digital excellence and high-tech equipment to enable our dental teams to carry out their work efficiently and effectively.
We also aim to continuously develop our staff by providing opportunities and career pathways for everyone to develop and enhance their skills through training. Join us in our ever-growing team whose aim is always to provide the best service putting the patients at the heart of the business.
Full Time, Permanent Position.
The Job Role:
Meet and greet patients in a professional and friendly manner Ensuring the smooth running of the Front of House Coordinating, booking and re-scheduling appointments Liaise with Dental Nurses and Dentist if any Lab work issues that arise prior to lab work appointments and re-appointing patient if required. Answering the telephone Checking and replying to emails from patients Update contact notes with patient communication Ensuring all practice-to-practice communication is done via email Daily banking & cashing up Working with Front of House team and Dental Nurses to maintain Front of House protocols Completion of tasks assigned from the Practice Manager The role suits an individual who:
Has excellent communication skills and is empathetic to patient’s needs Is well organised Works well on their own and as part of a team Has a positive and friendly attitude Has good literacy and IT skills, working comfortably in Microsoft Office, including Word, Excel & Outlook. Is professional and enthusiastic about the practice values Understands the importance of excellent customer service and is always willing to go that extra mile. Has experience of working in a team Able to perform under pressure Previous healthcare experience is not required; however, a customer-facing role would be advantageous. Benefits we can offer you:
Private Health Cover with Vitality Health Holidays 28 days per year (prorated if working part time) Extra day's paid holiday for your birthday Monthly Pension Contributions Employee 5% Infinityblu 3%
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Meet and greet patients in a professional and friendly manner Ensuring the smooth running of the Front of House Coordinating, booking and re-scheduling appointments Liaise with Dental Nurses and Dentist if any Lab work issues that arise prior to lab work appointments and re-appointing patient if required. Answering the telephone Checking and replying to emails from patients Update contact notes with patient communication Ensuring all practice-to-practice communication is done via email Daily banking & cashing up Working with Front of House team and Dental Nurses to maintain Front of House protocols Completion of tasks assigned from the Practice Manager The role suits an individual who:
Has excellent communication skills and is empathetic to patient’s needs Is well organised Works well on their own and as part of a team Has a positive and friendly attitude Has good literacy and IT skills, working comfortably in Microsoft Office, including Word, Excel & Outlook. Is professional and enthusiastic about the practice values Understands the importance of excellent customer service and is always willing to go that extra mile. Has experience of working in a team Able to perform under pressure Previous healthcare experience is not required; however, a customer-facing role would be advantageous. Benefits we can offer you:
Private Health Cover with Vitality Health Holidays 28 days per year (prorated if working part time) Extra day's paid holiday for your birthday Monthly Pension Contributions Employee 5% Infinityblu 3%
#J-18808-Ljbffr
