Job summary
Are you a highly motivated skilled Clinician or Health Professional with an interest in Continuing Healthcare? Are you looking for 9-5 working hours and no weekend work? If so, we have a vacancy for a CHC (Continuing Healthcare) led Discharge to Assess (D2A) Clinical Case Manager within our All Age Continuing Care (AACC) team.
As a D2A Case Manager, you will be responsible for the assessment and review of care needs of patients under the CHC led D2A pathway.
You will be: A credible practitioner within your chosen field Experienced working within a team A car owner and driver This post requires you to have excellent verbal and written communication skills. The team has strong links with community services, and collaborative working within the multi-disciplinary team and with our community colleagues in health and social care is essential.
We encourage opportunities for professional training and development to increase knowledge and skills. This substantive post is suitable for an experienced Band 5 looking to progress or an established Band 6 who wishes to specialise or gain experience in the Continuing Healthcare setting.
This is an excellent opportunity to gain a wide range of experience working with individuals who have a broad range of health care needs and to work in a service that is constantly committed to improving patient care and experience through discharge planning working in collaboration with the hospital teams, and assessment for CHC eligibility.
Main duties of the job
Once a patient is assessed as being eligible for NHS Continuing Healthcare (CHC) D2A pathway, or for CHC Fast Track pathway, our role is to liaise with the patient, family, and hospital staff and start gathering information regarding the patient's care needs, and feed back to the relevant AACC clinician. You will be responsible for arranging and attending the assessment for eligibility to NHS Continuing Healthcare funding.
Using your existing and new knowledge, clinical skills to ensure that outcomes are determined in a consistent manner to ensure effective application and interpretation of the National Framework for NHS Continuing Health Care and NHS Funded Nursing Care.
You will work closely with the AACC teams, hospitals, community services, and care homes to maintain and improve systems and processes to facilitate a smooth referral, assessment, and review process to support patients. You will escalate complex issues to senior managers for timely query resolution.
Our team's office is based in Epsom, Surrey with agile working conditions, meaning a combination of working from the office, patient's residence, and your home. Visits to the hospital are also required sometimes, to see the patients and gather clinical information before they are discharged. Ideally, you will live within the Surrey Heartlands geographical area, as you will be expected to travel across Surrey for assessments and travel to your induction and meetings as required by the service.
About us
Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable place-based partnerships (our Places), each working together to deliver a shared vision across Surrey.
The 4 Place partnerships are known as: North West Surrey Alliance Guildford and Waverley Alliance Surrey Downs Health and Care East Surrey Place We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.
We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian, and Minority Ethnic (BAME) backgrounds.
Job responsibilities
Please see the job description and the person specification documents attached within this job advert.
Person Specification
Knowledge, Training and experience
Essential Experience of assessment of Health and social care needs- care planning and coordination. Ability to work effectively under stressful conditions in a rapidly changing environment. Experience of communications with a variety of stakeholders. Working knowledge and understanding of Safeguarding A good understanding of the health and social care environment and roles and responsibilities within it. Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Analytical
Essential Experience of problem solving Able to be an independent thinker with good judgement Communication Skills
Essential Clear communicator with excellent writing, report writing, and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences Skills for communication on complex matters and difficult situations, requiring persuasion and influence Skills for nurturing key relationships and maintaining networks Planning Skills
Essential Able to organise own time, work independently and unsupervised Physical Skills
Essential Working knowledge of Microsoft Office with intermediate keyboard skills Autonomy
Essential Ability to work on own initiative and organise own workload without supervision Equality and Diversity
Essential Understanding of and commitment to equality of opportunity and good working relationships Other
Essential An ability to maintain confidentiality and trust Used to working in a busy environment. Adaptability, flexibility, and ability to cope with uncertainty and change. Commitment to continuing professional development. Professional calm and efficient manner Effective organiser Demonstrate a strong desire to improve performance and make a difference by focusing on goals Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration
Applicants must have current UK professional registration. For further information please see. #J-18808-Ljbffr
Are you a highly motivated skilled Clinician or Health Professional with an interest in Continuing Healthcare? Are you looking for 9-5 working hours and no weekend work? If so, we have a vacancy for a CHC (Continuing Healthcare) led Discharge to Assess (D2A) Clinical Case Manager within our All Age Continuing Care (AACC) team.
As a D2A Case Manager, you will be responsible for the assessment and review of care needs of patients under the CHC led D2A pathway.
You will be: A credible practitioner within your chosen field Experienced working within a team A car owner and driver This post requires you to have excellent verbal and written communication skills. The team has strong links with community services, and collaborative working within the multi-disciplinary team and with our community colleagues in health and social care is essential.
We encourage opportunities for professional training and development to increase knowledge and skills. This substantive post is suitable for an experienced Band 5 looking to progress or an established Band 6 who wishes to specialise or gain experience in the Continuing Healthcare setting.
This is an excellent opportunity to gain a wide range of experience working with individuals who have a broad range of health care needs and to work in a service that is constantly committed to improving patient care and experience through discharge planning working in collaboration with the hospital teams, and assessment for CHC eligibility.
Main duties of the job
Once a patient is assessed as being eligible for NHS Continuing Healthcare (CHC) D2A pathway, or for CHC Fast Track pathway, our role is to liaise with the patient, family, and hospital staff and start gathering information regarding the patient's care needs, and feed back to the relevant AACC clinician. You will be responsible for arranging and attending the assessment for eligibility to NHS Continuing Healthcare funding.
Using your existing and new knowledge, clinical skills to ensure that outcomes are determined in a consistent manner to ensure effective application and interpretation of the National Framework for NHS Continuing Health Care and NHS Funded Nursing Care.
You will work closely with the AACC teams, hospitals, community services, and care homes to maintain and improve systems and processes to facilitate a smooth referral, assessment, and review process to support patients. You will escalate complex issues to senior managers for timely query resolution.
Our team's office is based in Epsom, Surrey with agile working conditions, meaning a combination of working from the office, patient's residence, and your home. Visits to the hospital are also required sometimes, to see the patients and gather clinical information before they are discharged. Ideally, you will live within the Surrey Heartlands geographical area, as you will be expected to travel across Surrey for assessments and travel to your induction and meetings as required by the service.
About us
Surrey Heartlands is a partnership of organisations working together - with staff, patients, their carers, families, and the public - to support people to live healthier lives. Surrey Heartlands developed into an Integrated Care Board (ICB) since July 2022, working through 4 Integrated, dynamic, and sustainable place-based partnerships (our Places), each working together to deliver a shared vision across Surrey.
The 4 Place partnerships are known as: North West Surrey Alliance Guildford and Waverley Alliance Surrey Downs Health and Care East Surrey Place We have an ambitious vision for transformation and continuous improvement of health and care across our footprint and to deliver our objectives we need a team of capable, collaborative professionals who share the same vision. We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better patient outcomes.
We welcome all applications, especially those from underrepresented communities, including people with a disability, and those from Black, Asian, and Minority Ethnic (BAME) backgrounds.
Job responsibilities
Please see the job description and the person specification documents attached within this job advert.
Person Specification
Knowledge, Training and experience
Essential Experience of assessment of Health and social care needs- care planning and coordination. Ability to work effectively under stressful conditions in a rapidly changing environment. Experience of communications with a variety of stakeholders. Working knowledge and understanding of Safeguarding A good understanding of the health and social care environment and roles and responsibilities within it. Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Analytical
Essential Experience of problem solving Able to be an independent thinker with good judgement Communication Skills
Essential Clear communicator with excellent writing, report writing, and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences Skills for communication on complex matters and difficult situations, requiring persuasion and influence Skills for nurturing key relationships and maintaining networks Planning Skills
Essential Able to organise own time, work independently and unsupervised Physical Skills
Essential Working knowledge of Microsoft Office with intermediate keyboard skills Autonomy
Essential Ability to work on own initiative and organise own workload without supervision Equality and Diversity
Essential Understanding of and commitment to equality of opportunity and good working relationships Other
Essential An ability to maintain confidentiality and trust Used to working in a busy environment. Adaptability, flexibility, and ability to cope with uncertainty and change. Commitment to continuing professional development. Professional calm and efficient manner Effective organiser Demonstrate a strong desire to improve performance and make a difference by focusing on goals Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration
Applicants must have current UK professional registration. For further information please see. #J-18808-Ljbffr
