G250101 - Network and Infrastructure Manager
Posted:
22/01/2025 14:35
Start Date:
Not Available
Salary:
£Competitive
Location:
Westminster / Home based
Level:
Management
Deadline:
31/01/2025 23:59
Hours:
36.25
Benefits:
ICE Benefits
Job Type:
Permanent The Organisation
ICE Group is a global leader in providing a diverse range of services, including membership services, commercial activities, events and charitable initiatives. We are committed to innovation and continuous improvement in technology to support the evolving needs of our business. As we continue to grow and enhance our operations, we are seeking a highly skilled and motivated
Network and Infrastructure Manager
to join our dynamic team in Westminster. The Role
The
Network and Infrastructure Manager
will be responsible for configuring, maintaining, securing and developing the IT infrastructure to ensure the continued provision of secure network, cloud and remote resources across the ICE Group. This role is essential to supporting multiple business models, ensuring infrastructure stability and enhancing service delivery to internal users across the ICE Group, TTL (commercial activities), OGGS (events) and Ben-Fund (charity). You will lead the management of the MIS Servicedesk, oversee the lifecycle of IT incidents and ensure effective technical support across 1st, 2nd and 3rd line. The role demands a hands-on approach with advanced knowledge in networking, cloud computing and cybersecurity. Duties and Responsibilities
IT Infrastructure Management Oversee the operation of key IT components including Microsoft Teams Telephony, hybrid server environments, networking, cloud platforms and O365 ecosystem. Ensure MIS Service Desk SLAs are consistently achieved. Network and System Security Design, implement and maintain secure access to internal and cloud-based systems. Manage hybrid cloud security solutions, Identity and Access Management (IAM), Multi-Factor Authentication (MFA) and access control policies. Monitor and mitigate security risks, responding to security alerts to protect infrastructure and data. Technology Leadership & Research Stay current with emerging technologies and best practices in hybrid cloud environments, threat detection and cybersecurity. Provide technical leadership on system upgrades, infrastructure improvements and new technologies. Disaster Recovery & Data Protection Implement robust backup and disaster recovery solutions, ensuring business continuity during critical failures. Lead the management of infrastructure stability and development, ensuring scalability and reliability. Team Leadership & Development Lead and mentor a team of technical engineers, balancing workloads and ensuring knowledge transfer. Provide guidance to the ICT team and participate in cross-departmental projects to enhance IT service delivery. Crisis Management & Incident Resolution Lead complex technical incident resolution and manage disaster recovery processes. Collaborate with external vendors and service providers for critical system support. What we are looking for
Significant experience managing a technical engineering support team and handling IT infrastructure operations in a medium-to-large organisation. Advanced knowledge of Microsoft Azure, VMware Virtual Infrastructure, Office 365, network security and cloud-based systems. Extensive experience in managing hybrid cloud environments, networking protocols, firewall management, VPN technologies and cybersecurity platforms. Proven track record in leading IT infrastructure projects, managing ITIL-based service desk systems and applying data protection and disaster recovery strategies. Experience in handling large-scale systems implementations, with hands-on knowledge of Data Centre operations, Microsoft Server configurations and cloud backup solutions. Technical Qualifications: Educated to Degree level or equivalent in IT-related fields. Microsoft Associate Certification or higher (e.g., CCNA, VCP, MS Azure Security/Solutions Architect) ITIL and/or IT Service Management qualifications are required. ICE Group benefits include
23+2 days annual leave plus bank holidays Shutdown over Christmas period Annual £100 allowance towards your wellbeing Up to eight per cent of salary contributed to a personal pension scheme 24-hour employee support line Death in service benefit equivalent to one year’s salary Interest free season ticket loan Cycle to work scheme Big Gym membership savings with the GymFlex scheme To apply, send your CV to
buildyourfuture@ice.org.uk ICE Group is an equal opportunities employer and welcomes applications from all sections of the community.
#J-18808-Ljbffr
22/01/2025 14:35
Start Date:
Not Available
Salary:
£Competitive
Location:
Westminster / Home based
Level:
Management
Deadline:
31/01/2025 23:59
Hours:
36.25
Benefits:
ICE Benefits
Job Type:
Permanent The Organisation
ICE Group is a global leader in providing a diverse range of services, including membership services, commercial activities, events and charitable initiatives. We are committed to innovation and continuous improvement in technology to support the evolving needs of our business. As we continue to grow and enhance our operations, we are seeking a highly skilled and motivated
Network and Infrastructure Manager
to join our dynamic team in Westminster. The Role
The
Network and Infrastructure Manager
will be responsible for configuring, maintaining, securing and developing the IT infrastructure to ensure the continued provision of secure network, cloud and remote resources across the ICE Group. This role is essential to supporting multiple business models, ensuring infrastructure stability and enhancing service delivery to internal users across the ICE Group, TTL (commercial activities), OGGS (events) and Ben-Fund (charity). You will lead the management of the MIS Servicedesk, oversee the lifecycle of IT incidents and ensure effective technical support across 1st, 2nd and 3rd line. The role demands a hands-on approach with advanced knowledge in networking, cloud computing and cybersecurity. Duties and Responsibilities
IT Infrastructure Management Oversee the operation of key IT components including Microsoft Teams Telephony, hybrid server environments, networking, cloud platforms and O365 ecosystem. Ensure MIS Service Desk SLAs are consistently achieved. Network and System Security Design, implement and maintain secure access to internal and cloud-based systems. Manage hybrid cloud security solutions, Identity and Access Management (IAM), Multi-Factor Authentication (MFA) and access control policies. Monitor and mitigate security risks, responding to security alerts to protect infrastructure and data. Technology Leadership & Research Stay current with emerging technologies and best practices in hybrid cloud environments, threat detection and cybersecurity. Provide technical leadership on system upgrades, infrastructure improvements and new technologies. Disaster Recovery & Data Protection Implement robust backup and disaster recovery solutions, ensuring business continuity during critical failures. Lead the management of infrastructure stability and development, ensuring scalability and reliability. Team Leadership & Development Lead and mentor a team of technical engineers, balancing workloads and ensuring knowledge transfer. Provide guidance to the ICT team and participate in cross-departmental projects to enhance IT service delivery. Crisis Management & Incident Resolution Lead complex technical incident resolution and manage disaster recovery processes. Collaborate with external vendors and service providers for critical system support. What we are looking for
Significant experience managing a technical engineering support team and handling IT infrastructure operations in a medium-to-large organisation. Advanced knowledge of Microsoft Azure, VMware Virtual Infrastructure, Office 365, network security and cloud-based systems. Extensive experience in managing hybrid cloud environments, networking protocols, firewall management, VPN technologies and cybersecurity platforms. Proven track record in leading IT infrastructure projects, managing ITIL-based service desk systems and applying data protection and disaster recovery strategies. Experience in handling large-scale systems implementations, with hands-on knowledge of Data Centre operations, Microsoft Server configurations and cloud backup solutions. Technical Qualifications: Educated to Degree level or equivalent in IT-related fields. Microsoft Associate Certification or higher (e.g., CCNA, VCP, MS Azure Security/Solutions Architect) ITIL and/or IT Service Management qualifications are required. ICE Group benefits include
23+2 days annual leave plus bank holidays Shutdown over Christmas period Annual £100 allowance towards your wellbeing Up to eight per cent of salary contributed to a personal pension scheme 24-hour employee support line Death in service benefit equivalent to one year’s salary Interest free season ticket loan Cycle to work scheme Big Gym membership savings with the GymFlex scheme To apply, send your CV to
buildyourfuture@ice.org.uk ICE Group is an equal opportunities employer and welcomes applications from all sections of the community.
#J-18808-Ljbffr
