Garden Centre Plants Department Manager

Full Time – 40 Hours Per Week – Including Weekends At British Garden Centres, we aim to deliver a great experience in our Centres and create exceptional customer service. Our passion for gardens and plants makes us special. We showcase this through our own brand and branded products, concession partners, and services. Horticulture Managers play an essential role in delivering customer experience across our stores – driving sales, promoting customer loyalty, providing excellent plant advice, and maintaining department standards while working alongside the Garden Centre manager to set a standard within our Centre. What we Offer: Benefits include onsite car parking and staff discounts at our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park. Skills Required: Excellent customer service. Horticultural knowledge. Able to work on one’s own initiative. Adhering to company policies. Work well under pressure. Good time management. Professionalism and reliability. Duties Will Include: Providing excellent customer service. Organising team schedules and addressing staff issues. Evaluating employee performance and providing training and guidance as needed. Filling in for absent employees and assisting teams to successfully complete projects. Ensuring that employees follow company policies as well as health and safety regulations. Ensuring a high and consistent standard of customer service. Assisting the centre manager in the running of the centre, supporting in all areas of health and safety, payroll, and financial. Overseeing the effective running of the plant area, ensuring plant care, commerciality, maximising sales, and lowering wastage. If you would like to join our family-run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you. How to Apply: Please send your CV to: Alex Bullock Regional Garden Centre Manager abullock@britishgardencentres.com Applications Close – Monday 3rd February 2025 Due to the high volume of applications, if your application is successful, someone from the management team will be in touch with you. Thank you.

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