General Aftersales Manager

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Full time
Location:
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Job offered by: Pybus Recruitment
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Category:
Exciting Opportunity Alert! We're on the lookout for an exceptional General Aftersales Manager for a premium brand dealership in Reading, Berkshire. With a salary of up to £80,000 basic + bonus - OTE up to £110,000, and a tax-efficient company car, this role promises both professional growth and personal benefits. Our client, a leading UK franchised retailer, represents some of the world’s best brands. As the General Aftersales Manager, you'll lead a vibrant team of 20 Vehicle Technicians, 2 Workshop Controllers, and 5 Service Advisors. Key Responsibilities: Achieve key performance indicators for service and parts. Enhance efficiencies and profitability in Aftersales. Sustain and improve customer satisfaction. Develop a customer-focused team atmosphere. Accurate and timely response to customer complaints. Control of costs, stock, and budgets. Ensure correct warranty procedures for monetary recovery. We’re seeking candidates with a robust Aftersales Management background, especially within premium brands, and experience managing large teams. A full and valid driving licence is a must. Benefits include: 33 days’ annual leave, rising with service. Retail and gym discounts, healthcare plans, cycle-to-work scheme. Family-friendly policies. Ongoing recognition and a community volunteering day. To apply, please send your up-to-date CV to Jonathan Sweasey at Pybus Recruitment. Seniority level

Mid-Senior level Employment type

Full-time Job function

Management and Other Industries

Retail Motor Vehicles and Repair and Maintenance

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