Job Purpose
Assist the Engineering Executive in maintenance and operations of all the general utility equipment. Maintain quality of work in order to meet the standards. Control and check all the equipment. Work according to the policies and procedures of the hotel. Handle and maintain all equipment properly. Bring any matters affecting the interests of the hotel to the attention of Management. Abide by the mission statement of the Company and the department. Executive Responsibilities & Empowerment
Responsible for maintaining and operating all general utility equipment defect-free as per standards. Empowered to provide service, assist guests, and interact with guests and internal customers for trouble-free operations of the equipment. Key Operational Responsibilities
Financial: Maintain the par stock required at the stores. Assist the Engineering Executive in making store requisitions. Keep and render accounts of all materials used. Identify optimal, cost-effective use of resources. Operational: Maintain all general utility equipment as per specified standards. Respond to queries by resolving issues in a timely and efficient manner. Responsible for operation and maintenance of laundry and kitchen equipment. Maintain all tools and equipment as required. Assist other departmental personnel as necessary. Complete all tasks assigned effectively and efficiently. Complete necessary reports, work orders, etc. as required. Practice safety in all aspects of the job. Be helpful and courteous to guests at all times. Handover important messages and guest requests to the Engineers. Report any missing or broken property to the Engineer. Maintain high levels of personal hygiene. Be familiar with preventive maintenance schedules. Aware of guest complaint handling procedures. Ensure the upkeep of all equipment. Follow up on works handed over by the Engineering Executive. Perform any other duty assigned by the Engineering Executive. Abide by company policy and decisions. Fill the Preventive Maintenance chart with all required information after completing preventive works and all kinds of complaints. Abide by key handling procedures. Follow all safety and security measures. Safeguard and protect Hotel Property. Carry out start and end of shift duties. Keep the workshop and engineering machinery areas clean and neat. Report any maintenance issues in the guestroom, machinery areas, and public areas. Business Plan / Analysis: Assist the Engineer in analyzing all guest complaints and feedback. Assist the Engineer in analyzing all machinery history and complaints. Be aware of the company’s business plan. Be aware of departmental financials. General Duty: Maintain good working relations with fellow colleagues and management. Provide other duties and services as assigned by the Associate Director of Engineering. Respond quickly in handling emergency situations. Have complete knowledge of facilities available in-house. Be thorough on fire and safety procedures. Adhere to hygiene standards. Follow environmental issues. Ensure personal grooming adheres to standards.
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Assist the Engineering Executive in maintenance and operations of all the general utility equipment. Maintain quality of work in order to meet the standards. Control and check all the equipment. Work according to the policies and procedures of the hotel. Handle and maintain all equipment properly. Bring any matters affecting the interests of the hotel to the attention of Management. Abide by the mission statement of the Company and the department. Executive Responsibilities & Empowerment
Responsible for maintaining and operating all general utility equipment defect-free as per standards. Empowered to provide service, assist guests, and interact with guests and internal customers for trouble-free operations of the equipment. Key Operational Responsibilities
Financial: Maintain the par stock required at the stores. Assist the Engineering Executive in making store requisitions. Keep and render accounts of all materials used. Identify optimal, cost-effective use of resources. Operational: Maintain all general utility equipment as per specified standards. Respond to queries by resolving issues in a timely and efficient manner. Responsible for operation and maintenance of laundry and kitchen equipment. Maintain all tools and equipment as required. Assist other departmental personnel as necessary. Complete all tasks assigned effectively and efficiently. Complete necessary reports, work orders, etc. as required. Practice safety in all aspects of the job. Be helpful and courteous to guests at all times. Handover important messages and guest requests to the Engineers. Report any missing or broken property to the Engineer. Maintain high levels of personal hygiene. Be familiar with preventive maintenance schedules. Aware of guest complaint handling procedures. Ensure the upkeep of all equipment. Follow up on works handed over by the Engineering Executive. Perform any other duty assigned by the Engineering Executive. Abide by company policy and decisions. Fill the Preventive Maintenance chart with all required information after completing preventive works and all kinds of complaints. Abide by key handling procedures. Follow all safety and security measures. Safeguard and protect Hotel Property. Carry out start and end of shift duties. Keep the workshop and engineering machinery areas clean and neat. Report any maintenance issues in the guestroom, machinery areas, and public areas. Business Plan / Analysis: Assist the Engineer in analyzing all guest complaints and feedback. Assist the Engineer in analyzing all machinery history and complaints. Be aware of the company’s business plan. Be aware of departmental financials. General Duty: Maintain good working relations with fellow colleagues and management. Provide other duties and services as assigned by the Associate Director of Engineering. Respond quickly in handling emergency situations. Have complete knowledge of facilities available in-house. Be thorough on fire and safety procedures. Adhere to hygiene standards. Follow environmental issues. Ensure personal grooming adheres to standards.
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