Oversee daily operations, ensuring the highest standards of guest satisfaction and maintaining the hotel’s premier reputation. Team Management:
Lead and inspire the hotel team to consistently exceed expectations. Financial Oversight:
Manage budgets, forecasting, and revenue optimisation. Brand Excellence:
Uphold and enhance the property’s luxury positioning, ensuring alignment with its Asian-centric ethos. Guest Experience:
Deliver unique and memorable stays for all guests. Required Skills and Attributes: Exceptional leadership and team-building capabilities. Strong financial acumen, with expertise in budgeting and revenue management. Excellent communication and problem-solving abilities. Comprehensive knowledge of hotel operations (front desk, F&B, housekeeping, etc.). Proficiency with hotel management systems (PMS, revenue tools). Marketing and public relations expertise. Deep understanding of luxury hospitality standards and trends. Personal Attributes: Passion for creating unforgettable guest experiences. Detail-oriented, organised, and capable of managing multiple priorities. Adaptable and professional under pressure. Enthusiastic about luxury hospitality trends. Ready to Lead Excellence? If you are a visionary leader with the ambition to redefine luxury hospitality in London, we invite you to apply. Job Type: Full-time Pay: £150,000.00-£165,000.00 per year Benefits: Additional leave Company car Employee discount Employee mentoring programme Employee stock purchase plan Gym membership Housing allowance Life insurance Paid volunteer time Profit sharing Referral programme Relocation assistance Unlimited paid holidays Work from home Application question(s): Do you have prior GM experiences in London? Have you worked in smaller properties of 120 or fewer rooms in the luxury 5-star hotel markets? Work Location:
In person
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