General Manager
Location:
London Victoria Palace Street
Hours:
40 hours between 8:30am – 17:30pm Monday to Friday
Reporting to:
Operations Executive
Who are we?
NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, ‘Freedom at Work’, and support to create, grow and enjoy running their businesses in our centres.
We’ve been going from strength to strength for 25 years to cement our position as ‘The Property Manager for the New Economy’. We’re currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. NewFlex is creating a positive alternative in the business centre market.
What are our values?
Our values shape our culture and guide us how we go about our daily business to support our purpose and ambition.
The purpose of NewFlex is to make a sustainable profit from unleashing the potential of buildings and people.
Our values are Smart, Supportive, Prudent, Straightforward and Responsible. We expect all our employees to live our values in everything they do at work. Our values make us who we are.
What will you do?
The General Manager is responsible for overseeing the efficient operation of centres within their territory, while driving commercial sales, maintaining health and safety standards, training their team to meet and maintain quality standards, and managing the process of repairs quotes and supplier approvals.
This role involves a blend of strategic leadership, operations management, sales initiatives, health and safety compliance, and a strong focus on training and quality assurance.
The General Manager will be responsible for exceeding budgets and KPIs agreed with stakeholders by executing everything from business development to pest control within an agreed territory.
We want someone exceptional who can focus on:
P&L Responsibility
Operations
Commercial Sales
People Management
Client Reporting
Repairs and Supplier Management
Health & Safety
Knowledge/Experience
Confident user of Microsoft Office 365 (Word, Excel and Outlook)
Management experience
Experience working in a serviced office environment
Demonstrable experience of managing a P&L, in a customer facing multi-site business
Graduate or further education (desirable)
Minimum Grade C in English and Math’s (or equivalent)
Key skills/behaviours required for this role:
Proven driver of revenue in multiple situations.
Proven Commercial success.
Makes good things happen quickly.
Strong communicator, influencer and negotiator.
Experienced manager and coach of people.
Proven attention to detail.
Experience of planning and forecasting.
What will we offer you?
£43,000 per annum base salary + commission
33 days Annual Leave (including Bank Holidays)
Birthday Off
Volunteering Days
Discounted Private Medical Insurance Cover
Life Assurance
Income Protection Insurance
Payroll Giving
Cycle Scheme
NEST Pension Scheme
Employee Assistance Programme
Annual Flu Jabs
Eye Tests
Training Support Package
Enhanced Maternity, Adoption, Shared Parental and Paternity Pay
Annual Professional Membership Subscription
NewFlex is an equal opportunities employer.
This vacancy will close once we have filled all available interview slots. We therefore highly recommend early applications.
REF-217 879
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