Lark Hospitality is seeking a dynamic General Manager for a year-round opportunity in Falmouth, Massachusetts. The Beach Breeze Inn has been a mainstay for guests desiring all that Cape Cod has to offer; steps from the beach, The Inn's location allows for endless recreational and dining options and access to the islands from two ferry terminals, both just minutes away. It would be beneficial for the candidate to be familiar with the region and its seasonal offerings.
The Inn operates seasonally but requires year-round duties to be performed. During the offseason, the General Manager oversees the property and works with senior leadership on budgeting and capital improvements being performed while the Inn is closed. An ideal candidate would possess strong financial acumen and have property opening/closing, project management experience, and interests.
If you have a hospitality soul and appreciate the ebbs and flows of a seasonal operation, we are excited to hear from you. Lark Hospitality seeks someone who intends to lead the Inn as General Manager for multiple seasons.
This is a full-time, year-round, benefitted position. On-site housing could be available for the right candidate.
Responsibilities
Oversee the facility's operations, including guest services, housekeeping, food and beverage, maintenance, and sales. Manage operational teams to ensure proper completion of all duties while adhering to specific property and Lark Hotels policies, procedures, and applicable laws. Hiring, training, reviewing, and disciplining departmental personnel up to and including termination of non-management personnel. Ensure all employee paperwork is filled out and communicated appropriately. Establish proficiency with the Property Management System and Point of Sale System and address deficiencies. Submit all daily, weekly, and monthly departmental reports as required. Immerse yourself in the community, create strong business ties with community leaders, and develop programs for the property to leverage these relationships. Conduct routine inspections of the entire property throughout the shift to ensure that the appearance of such areas reflects highly on the hotel, brand, and company. Execute the annual budget as provided by Lark Hotels. Use creative thinking to constantly improve the property's product and service. Responsible for collecting and accounting for all relevant revenues. Fiscal responsibility in scheduling. Control labor costs based on hotel occupancy, labor percentages, and service expectations. Plan, design, and direct work, addressing complaints and resolving problems. Elevate employee performance through motivation, encouragement, and timely and direct feedback. Foster a positive and cooperative work environment between staff and management. Maintain effective and efficient communication across departments. Assist with controlling departmental operating expenses through good practice, awareness, and controls. Assist with proper maintenance, operation, and training of all departmental systems, including PMS, credit card terminals, printers, copiers, telephones, and time clocks. May be requested to work at other Lark Managed properties for some time over the offseason. Qualifications
5+ years of experience in hotel management. Strong leadership and team-building skills. Proficient in budget management and financial planning. Excellent communication and interpersonal skills. Familiarity with US work authorization regulations.
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Oversee the facility's operations, including guest services, housekeeping, food and beverage, maintenance, and sales. Manage operational teams to ensure proper completion of all duties while adhering to specific property and Lark Hotels policies, procedures, and applicable laws. Hiring, training, reviewing, and disciplining departmental personnel up to and including termination of non-management personnel. Ensure all employee paperwork is filled out and communicated appropriately. Establish proficiency with the Property Management System and Point of Sale System and address deficiencies. Submit all daily, weekly, and monthly departmental reports as required. Immerse yourself in the community, create strong business ties with community leaders, and develop programs for the property to leverage these relationships. Conduct routine inspections of the entire property throughout the shift to ensure that the appearance of such areas reflects highly on the hotel, brand, and company. Execute the annual budget as provided by Lark Hotels. Use creative thinking to constantly improve the property's product and service. Responsible for collecting and accounting for all relevant revenues. Fiscal responsibility in scheduling. Control labor costs based on hotel occupancy, labor percentages, and service expectations. Plan, design, and direct work, addressing complaints and resolving problems. Elevate employee performance through motivation, encouragement, and timely and direct feedback. Foster a positive and cooperative work environment between staff and management. Maintain effective and efficient communication across departments. Assist with controlling departmental operating expenses through good practice, awareness, and controls. Assist with proper maintenance, operation, and training of all departmental systems, including PMS, credit card terminals, printers, copiers, telephones, and time clocks. May be requested to work at other Lark Managed properties for some time over the offseason. Qualifications
5+ years of experience in hotel management. Strong leadership and team-building skills. Proficient in budget management and financial planning. Excellent communication and interpersonal skills. Familiarity with US work authorization regulations.
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