General Manager

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Full time
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Job offered by: Burlington Hotel
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We currently have an amazing opportunity to join the team as General Manager. Bespoke Benefits… What’s in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements: Our ideal candidate would possess outstanding team management skills, strong knowledge of HR practices, and good financial acumen. At least 1-2 years’ experience in a similar position is required along with knowledge of rooms management and food and beverage operations. The successful candidate will have a proven track record of leading a team to achieve performance and operational targets. This is a small team, and therefore a hands-on approach to operations is essential. Any offer of employment will be subject to satisfactory reference checking including consent to a DBS check. Duties will include: Planning and implementing longer-term strategies to enhance business potential. Communicating regularly with the Company on business performance, highlighting potential risks and taking action accordingly. Ensuring control of all costs throughout each department, encouraging correct stock ordering and minimising waste. Managing, encouraging, and developing all employees to ensure they consistently achieve the highest hospitality standards. Ensuring adherence to Company Health and Safety, Food Safety, Fire Safety and COSHH legislation. Professionally and legally dealing with employee relations issues. Coordinating action for selling initiatives in each area of the business and monitoring effectiveness. Being Bespoke: Bespoke Hotels was founded in 2000 and has consistently grown to manage over 9,500 hotel rooms, 8,000 employees, and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

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