COO Job Purpose
This position has full P&L responsibility for customers in UKS and managing distributors in Greece and Turkey, including Sales, Customer Service, Marketing, Perfumery, Lab and Evaluation. With a current headcount of 40+ staff, this position is an important and critical commercial leadership role, part of the global leadership team. Accountable and responsible for developing the sales and business development capability of CPL to achieve revenue growth and enhance market leadership. Tasks and Responsibilities
P&L and Budget accountabilities and responsibilities Full P&L and budget responsibilities Drive commercial business growth in UKS and manage distributor markets Manage department heads of Sales, Customer Service, Lab, Marketing, Perfumery and Evaluation in UK Work with UK manufacturing team to deliver outstanding services to customers Ensure health and safety on site and develop CPL environmental initiatives.
Build a competitive market-driven and commercially savvy organization Work with the relevant team to establish competitive sales and business development capabilities Identify and articulate CPL technology strength and capability Identify potential new customers / KA and create CPL technology awareness networks to generate new business interests Help local country team navigate the business development pathway to ensure they effectively approach and capture the business opportunities Develop a strategy to capture and maintain a competitive intelligence database, ensuring accuracy of information.
Engage targeted existing and new business customers and KA Establish a direct relationship with customers to help them achieve their objectives and build long-term relationships Increase the connectivity of customers / KA with CPL technologies to support their desired outcomes Positioning and bundling product ranges to provide value-add initiatives to generate revenue Utilise data to identify target opportunities and develop effective business initiatives and events to generate growth Share market intelligence insights and data to ensure appropriate action is taken to position CPL as a choice of consideration Develop targeted and scalable communications to promote the CPL technology to customers.
Leadership and collaboration Provide leadership to the overall team and ensure necessary collaboration and communication between the sales team and all support functions Inspire relevant team and resources to collaborate and work transparently Ensure and encourage best practices and success stories are shared across the organization Think strategically, analytically and solve problems through investigation and research and show judgment in decision making Develop and manage a high-performing team. Skills and Attributes Required
10+ years relevant industry experience in a B2B technology environment. Strong analytical and business development experience preferable. International experience and a proven track record of successfully navigating and understanding diverse markets are highly desirable. Demonstrated track record in developing and implementing sales and business development strategic plans and programs that deliver business outcomes. Demonstrated ability to understand and communicate with a wide range of stakeholders in different countries and cultures. Demonstrated ability to work with stakeholders across the organization to develop and implement strategy. High-level written and communication skills.
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