General Manager
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. You’ll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people. What you’ll do: Drive the financial success of your Pizzeria through strategic and commercial initiatives Uphold an unwavering commitment to exceptional quality and safety standards Build and lead a winning team through effective recruitment, training, and management Exceed customer expectations by delivering unparalleled service that leaves a lasting impression Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect Who you are: Previous management experience in a customer facing sector, ideally hospitality A natural leader, able to create and motivate a high performing team Exceptional P&L management skills Creative, autonomous & responsible Benefits: Bonus Scheme of up to 25% Share of Tronc* Free Food on shift Pension & Life Assurance 50% discount on food and drink when you’re not working Wagestream gives you access to up to 40% of your earned wages before payday Wellbeing Support for you and your family Referral Bonus of £1000 for referring managers Development and progression opportunities Who we are: We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Our values are: Head: we’re customer-centric, commercially minded and obsessed by performance in all we do Heart: we show our heart, are honest with each other and value everyone’s diverse strengths Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day All together, we see this as using your head, showing your heart and feeling at home. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you. *Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
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PizzaExpress is the place for everyone who loves pizza to bring their personality and be their true self. We hire people with passion and individuality, who love creating our handcrafted pizza and providing epic service for our customers. At PizzaExpress, you own your career journey. We’ll work with you to help shape your experience, so that it’s always right for you. 55 years ago, we brought pizza to the U.K. and started our nation’s love affair with pizza. With our kitchens at the heart of our pizzerias, our pizzaiolos (a.k.a. pizza chefs!) have been masters of their craft and the centre of the show. Ever since then, we’ve been for famous for our warm welcome, fun and lively atmosphere and delicious pizza – all created and enjoyed by our teams, our customers, and everyone who supplies us. Our people are the life of our pizzerias; they are the experts in creating experiences perfect for each customer, every time they visit. If you want to be part of a great team, love crafting great pizza, and are passionate about creating fantastic customer experiences then you’ll love working with us. You might be looking for a job that sets you up with a progressive career in hospitality, fits into your life outside of work, or simply shifts that support your studies. Or you might want to be at the heart of the action as hospitality booms again. Whatever your reason, PizzaExpress is the place to be yourself, where your input is welcomed and valued, and your career is made by you. Your choice, your career. You belong at PizzaExpress
