General Manager
(Interim – with Registration) Reference number: RN236 9 months fixed term contract Leatherhead, Surrey KT22 0BN QEF is a Surrey based charity committed to providing life-transforming services that enable people with disabilities to increase their independence and achieve their goals in life. The QEF Care and Rehab Centre is a large 48 bedded, state of the art inpatient rehabilitation unit which focuses predominantly on care and rehabilitation for clients with an acquired neurological injury or a neurological illness. The large team within the rehabilitation centre is made up of a full multi-disciplinary team, nursing and care staff including activities coordinators, administrative staff and volunteers. The service is consultant led. We are searching for a dynamic General Manager to take a leading role in the transformation and change agenda so that a culture of continuous and ambitious improvement and efficiency is embedded in service design and delivery. As the General Manager, you will be responsible for ensuring that the Care and Rehab Service works in line with the CQC regulations. You will also be key to ensuring that the daily operations and administrative functions of the service are effective. Key areas of the job role will focus on compliance with CQC regulations and standards, quality, health and safety, and service communications. In this role, you will report to the Head of Service and work closely to deliver compassionate leadership, promote high quality rehabilitation, and ensure that the organisation's values are central to our practices. This is a 9 Months Fixed Term Contract position. Summary of key responsibilities Leadership & Transformation: Drive continuous improvement and efficiency in service delivery. Regulatory Compliance: Register as CRC manager and ensure adherence to CQC standards and health legislation. Client Care: Prioritize client welfare, safety, and quality of life. Staff Support & Development: Support, train, and motivate staff to maintain high performance and care standards. Service Innovation: Propose new approaches to improve service efficiency and income. Quality & Facility Management: Ensure compliance with standards and maintain a safe environment. Client Advocacy & Engagement: Address client concerns effectively and promote open staff communication. On-Call Duties: Provide on-call support when needed. Benefits 25 days annual leave plus bank holidays. Pension and Life Assurance (4 times basic salary). Westfield Healthcare Cash back scheme and shopping discounts. Free on-site parking. Blue Light Card. Range of training opportunities provided to ensure career development. Being part of QEF Means: Actively participating in learning, development and feedback opportunities. Promoting QEF’s Equal Opportunities policy. Being an active team player. Being an ambassador of QEF’s Values and Behaviours. Everyone Matters, Everyone Works Together, Everyone Makes a Difference. DISABILITY CONFIDENT EMPLOYER QEF is proud to be an equal opportunities employer. We guarantee to interview all applicants who meet the criteria for a vacancy and to consider each applicant on their ability to do the job. Please contact HR if you require any reasonable adjustment(s) for the application process or interview stage via our website. Shortlisting will begin the week after the advert closes and interviews will be held the following week. Closing date: Sunday February 2, 2025.
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(Interim – with Registration) Reference number: RN236 9 months fixed term contract Leatherhead, Surrey KT22 0BN QEF is a Surrey based charity committed to providing life-transforming services that enable people with disabilities to increase their independence and achieve their goals in life. The QEF Care and Rehab Centre is a large 48 bedded, state of the art inpatient rehabilitation unit which focuses predominantly on care and rehabilitation for clients with an acquired neurological injury or a neurological illness. The large team within the rehabilitation centre is made up of a full multi-disciplinary team, nursing and care staff including activities coordinators, administrative staff and volunteers. The service is consultant led. We are searching for a dynamic General Manager to take a leading role in the transformation and change agenda so that a culture of continuous and ambitious improvement and efficiency is embedded in service design and delivery. As the General Manager, you will be responsible for ensuring that the Care and Rehab Service works in line with the CQC regulations. You will also be key to ensuring that the daily operations and administrative functions of the service are effective. Key areas of the job role will focus on compliance with CQC regulations and standards, quality, health and safety, and service communications. In this role, you will report to the Head of Service and work closely to deliver compassionate leadership, promote high quality rehabilitation, and ensure that the organisation's values are central to our practices. This is a 9 Months Fixed Term Contract position. Summary of key responsibilities Leadership & Transformation: Drive continuous improvement and efficiency in service delivery. Regulatory Compliance: Register as CRC manager and ensure adherence to CQC standards and health legislation. Client Care: Prioritize client welfare, safety, and quality of life. Staff Support & Development: Support, train, and motivate staff to maintain high performance and care standards. Service Innovation: Propose new approaches to improve service efficiency and income. Quality & Facility Management: Ensure compliance with standards and maintain a safe environment. Client Advocacy & Engagement: Address client concerns effectively and promote open staff communication. On-Call Duties: Provide on-call support when needed. Benefits 25 days annual leave plus bank holidays. Pension and Life Assurance (4 times basic salary). Westfield Healthcare Cash back scheme and shopping discounts. Free on-site parking. Blue Light Card. Range of training opportunities provided to ensure career development. Being part of QEF Means: Actively participating in learning, development and feedback opportunities. Promoting QEF’s Equal Opportunities policy. Being an active team player. Being an ambassador of QEF’s Values and Behaviours. Everyone Matters, Everyone Works Together, Everyone Makes a Difference. DISABILITY CONFIDENT EMPLOYER QEF is proud to be an equal opportunities employer. We guarantee to interview all applicants who meet the criteria for a vacancy and to consider each applicant on their ability to do the job. Please contact HR if you require any reasonable adjustment(s) for the application process or interview stage via our website. Shortlisting will begin the week after the advert closes and interviews will be held the following week. Closing date: Sunday February 2, 2025.
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