Job Description
Are You an Excellent Operator with a passion for efficiency? If so, you might be the perfect
General Manager of Operations
for
365 Manufacturing Ltd
in Coalville. Who We Are: Malaberg Group
who are not just another company. We're a rapidly expanding direct-to-consumer innovator, creating brands that transform the lives of pets and people. Our commitment to quality and breakthrough products is what sets us apart. What You’ll Do: The General Manager of Operations is a critical leadership role responsible for overseeing the operational functions of food/dietary supplement manufacturing, and Logistics. This position serves as the strategic partner to the COO, ensuring health & safety and food safety standards are met/exceeded, driving operations excellence, quality and the effective implementation of operational strategies. The General Manager of Operations will drive cross-functional collaboration, lead process improvement and innovation initiatives, and cultivate a high-performance culture across all operational areas. Key Responsibilities: 1. Strategic Leadership: Operational Strategy Development:
Collaborate with the COO to formulate and execute comprehensive operational manufacturing and logistics strategies that aligns with the company’s goals and objectives. Goal Setting and Alignment:
Establish clear operational goals and objectives, ensuring alignment with the overall business strategy and performance metrics. 2. Operational Oversight: Department Management:
Oversee the management of the Production and Logistics departments, ensuring operational plans are executed effectively and efficiently. KPI Monitoring:
Develop and monitor key performance indicators (KPIs) for each operational area, utilising dashboards and reporting tools to track performance and identify trends. 3. Process Improvement: Lean and Six Sigma Initiatives:
Lead continuous improvement initiatives utilising Lean and Six Sigma methodologies to identify inefficiencies, eliminate waste, and enhance quality. Cross-Functional Process Optimization:
Facilitate workshops and brainstorming sessions to foster innovative solutions and best practices across departments. 4. Cross-Functional Collaboration: Liaison Role:
Serve as the primary liaison between the COO, operational management teams, and key cross-functional leaders (i.e Sales, CS, New Product Development (NPD), Procurement)facilitating effective communication and collaboration on strategic initiatives. Stakeholder Engagement:
Collaborate with senior leaders in Commercial, Procurement, CS,Finance, Tech, HR, and other departments to ensure operational needs and challenges are addressed holistically. 5. Customer Experience Focus: Customer-Centric Initiatives:
Champion initiatives aimed at improving the customer experience, leveraging customer feedback and data to inform service enhancements. Service Level Agreements (SLAs):
Establish and monitor SLAs for Operational performance, ensuring adherence to productivity and quality standards. 6. Team Development and Leadership: Mentorship and Coaching:
Provide mentorship and coaching to departmental leaders, fostering a culture of leadership development and accountability. Performance Management:
Implement performance management systems to evaluate employee performance, drive engagement, and promote professional growth. 7. Budgeting and Resource Management: Budget Development:
Collaborate with the finance team to develop and manage operational budgets, ensuring alignment with strategic priorities and financial targets. Resource Allocation:
Optimise resource allocation across departments, identifying opportunities for cost savings and efficiency gains. 8. Risk Management and Compliance: Operational Risk Assessment:
Identify potential operational risks and develop mitigation strategies to ensure compliance with industry regulations and company policies. Crisis Management:
Develop and implement crisis management plans for operational disruptions, ensuring business continuity and resilience. Qualifications: Education:
Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field; MBA or advanced degree strongly preferred. Experience:
Extensive experience in operations management, with a proven track record in Production, Logistics, and Customer Service environments. Leadership Skills:
Demonstrated ability to lead cross-functional teams and drive operational improvements in a dynamic environment. Analytical Skills:
Strong analytical and data-driven decision-making skills, with proficiency in performance metrics and operational analytics. Communication Skills:
Exceptional communication and interpersonal skills, capable of engaging with stakeholders at all levels and fostering a collaborative work environment. Technical Proficiency:
Familiarity with ERP systems, data analytics tools, and quality management software. Preferred Qualifications: Certifications:
Six Sigma Black Belt, Lean Certification, or equivalent operational excellence certifications. Industry Knowledge:
Experience in, manufacturing, retail, logistics, with a deep understanding of relevant operational challenges and best practices. Change Management Expertise:
Proven experience in managing change initiatives and leading teams through transitions effectively. Ready to Make a Difference? Join
365 Manufacturing Ltd
and help us deliver high-quality products that make a real difference in people's lives.
Apply today
and take charge of our operational success !
#J-18808-Ljbffr
Are You an Excellent Operator with a passion for efficiency? If so, you might be the perfect
General Manager of Operations
for
365 Manufacturing Ltd
in Coalville. Who We Are: Malaberg Group
who are not just another company. We're a rapidly expanding direct-to-consumer innovator, creating brands that transform the lives of pets and people. Our commitment to quality and breakthrough products is what sets us apart. What You’ll Do: The General Manager of Operations is a critical leadership role responsible for overseeing the operational functions of food/dietary supplement manufacturing, and Logistics. This position serves as the strategic partner to the COO, ensuring health & safety and food safety standards are met/exceeded, driving operations excellence, quality and the effective implementation of operational strategies. The General Manager of Operations will drive cross-functional collaboration, lead process improvement and innovation initiatives, and cultivate a high-performance culture across all operational areas. Key Responsibilities: 1. Strategic Leadership: Operational Strategy Development:
Collaborate with the COO to formulate and execute comprehensive operational manufacturing and logistics strategies that aligns with the company’s goals and objectives. Goal Setting and Alignment:
Establish clear operational goals and objectives, ensuring alignment with the overall business strategy and performance metrics. 2. Operational Oversight: Department Management:
Oversee the management of the Production and Logistics departments, ensuring operational plans are executed effectively and efficiently. KPI Monitoring:
Develop and monitor key performance indicators (KPIs) for each operational area, utilising dashboards and reporting tools to track performance and identify trends. 3. Process Improvement: Lean and Six Sigma Initiatives:
Lead continuous improvement initiatives utilising Lean and Six Sigma methodologies to identify inefficiencies, eliminate waste, and enhance quality. Cross-Functional Process Optimization:
Facilitate workshops and brainstorming sessions to foster innovative solutions and best practices across departments. 4. Cross-Functional Collaboration: Liaison Role:
Serve as the primary liaison between the COO, operational management teams, and key cross-functional leaders (i.e Sales, CS, New Product Development (NPD), Procurement)facilitating effective communication and collaboration on strategic initiatives. Stakeholder Engagement:
Collaborate with senior leaders in Commercial, Procurement, CS,Finance, Tech, HR, and other departments to ensure operational needs and challenges are addressed holistically. 5. Customer Experience Focus: Customer-Centric Initiatives:
Champion initiatives aimed at improving the customer experience, leveraging customer feedback and data to inform service enhancements. Service Level Agreements (SLAs):
Establish and monitor SLAs for Operational performance, ensuring adherence to productivity and quality standards. 6. Team Development and Leadership: Mentorship and Coaching:
Provide mentorship and coaching to departmental leaders, fostering a culture of leadership development and accountability. Performance Management:
Implement performance management systems to evaluate employee performance, drive engagement, and promote professional growth. 7. Budgeting and Resource Management: Budget Development:
Collaborate with the finance team to develop and manage operational budgets, ensuring alignment with strategic priorities and financial targets. Resource Allocation:
Optimise resource allocation across departments, identifying opportunities for cost savings and efficiency gains. 8. Risk Management and Compliance: Operational Risk Assessment:
Identify potential operational risks and develop mitigation strategies to ensure compliance with industry regulations and company policies. Crisis Management:
Develop and implement crisis management plans for operational disruptions, ensuring business continuity and resilience. Qualifications: Education:
Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field; MBA or advanced degree strongly preferred. Experience:
Extensive experience in operations management, with a proven track record in Production, Logistics, and Customer Service environments. Leadership Skills:
Demonstrated ability to lead cross-functional teams and drive operational improvements in a dynamic environment. Analytical Skills:
Strong analytical and data-driven decision-making skills, with proficiency in performance metrics and operational analytics. Communication Skills:
Exceptional communication and interpersonal skills, capable of engaging with stakeholders at all levels and fostering a collaborative work environment. Technical Proficiency:
Familiarity with ERP systems, data analytics tools, and quality management software. Preferred Qualifications: Certifications:
Six Sigma Black Belt, Lean Certification, or equivalent operational excellence certifications. Industry Knowledge:
Experience in, manufacturing, retail, logistics, with a deep understanding of relevant operational challenges and best practices. Change Management Expertise:
Proven experience in managing change initiatives and leading teams through transitions effectively. Ready to Make a Difference? Join
365 Manufacturing Ltd
and help us deliver high-quality products that make a real difference in people's lives.
Apply today
and take charge of our operational success !
#J-18808-Ljbffr
