General Sales Manager

Job Introduction We are currently recruiting for a General Sales Manager to join the management team at our Land Rover Dealership in Droitwich. The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines. Role and Responsibilities You will build trust, communicate effectively and exceed our customer’s expectations; ensuring that our customers' buying experience is industry-leading. You will also be accountable for handling customer queries and complaints and ensuring they are resolved effectively. Support the sales team in daily operations including customer contact, sales funnel management, deal building and closing, and professional vehicle preparation while ensuring that stock is kept to the company’s agreed levels. Drive the sales process and support the sales team in achieving their monthly KPI’s for unit sales, profit per unit, finance penetration, and add-on products, ensuring budgetary sales/profit forecasts are achieved. Complete all paperwork accurately and provide reports on all sales activities, ensuring accurate sales forecasts. Ensure that the sales team accurately collects all customer contact and vehicle data to maximize the quality and content of the customer database (adhering to the Company’s FCA obligations). About You You may be an existing sales manager, sales controller, or retail manager looking for a new challenge or better career and reward opportunities. You will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards. You must be able to demonstrate a profitable and successful track record of delivering outstanding results as well as exceptional customer satisfaction. You need strong management and leadership skills, a winning mentality, and a real passion for the brand. Motor trade, automotive, or car dealership experience is preferred but not essential as full training will be provided. What We Offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Our success has been a product of the fantastic people that work for us, recognized by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be. If you are looking for a career within the motor trade, automotive, or car dealership sector, please apply today.

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