Preparation and maintenance of product manuals. System assembly and QA testing for customer orders ready for shipment. In-house testing and calibration of products and systems. Preparation, maintenance, and implementation of internal technical procedures. De-bug and problem-solve issues with customer systems and products both on-site and in the field via phone, email & on-site support. Recording and updating of documentation associated with QA and customer orders. Supporting non-technical staff. Installation of company’s equipment and the provision of any associated training at customers' premises both in the UK and internationally. Knowledge, Qualifications and Experience
Minimum graduate level Civil/Geotechnical Engineer or similar, ideally with some experience in geotechnical lab testing. Experience of writing papers or other technical literature is an advantage. Excellent presentation and communication skills in English, both oral and written. Ability to quickly learn in-house developed software packages. A basic understanding and confidence to work with electronic/electrical components and systems. Ability to think logically and problem-solve software, mechanical, and electrical issues. The capability to independently manage time and prioritise work whilst maintaining agreed deadlines. A flexible approach to work and be prepared to work with any member of the team. The desire to learn new ideas and concepts. Experience of Microsoft Office for report writing and scientific data interpretation. Company Benefits
Company bonus scheme Share incentive scheme Workplace pension scheme General life assurance Employee Assistance Program Free daily catered lunch Free fruit delivered weekly Cycle to work scheme Wellbeing breakout area Wellness activities and incentives
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