This role is a fully remote ongoing home-working opportunity.
We are seeking a candidate who is fluent in English, German, and Dutch.
You will be taking inbound calls and responding to email inquiries for a variety of clients.
The general working pattern is Monday - Friday 8:00 - 16:00 with occasional weekends during Q4.
This is a temporary requirement working from home, and the organization is keen to recruit someone as soon as possible.
Mission:
To deliver exceptional customer service to our customers, understanding their needs and requirements while working to exceed these wherever possible. Answer inquiries through telephone and email communication while maintaining and updating the customer database. Skills/Experience/Profile:
Fluent in German, Dutch, and English. Customer service experience is essential. Pleasant and professional telephone manner. Good knowledge of Microsoft Office tools (Excel, Outlook & Word) and confident Internet usage & ability to research. Analytical/problem-solving skills. Strong verbal and written communication skills, excellent grammar, spelling & punctuation. Understand customer service processes and procedures. If you do not hear from a Consultant within 1 week of your application, then on this occasion you have been unsuccessful.
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To deliver exceptional customer service to our customers, understanding their needs and requirements while working to exceed these wherever possible. Answer inquiries through telephone and email communication while maintaining and updating the customer database. Skills/Experience/Profile:
Fluent in German, Dutch, and English. Customer service experience is essential. Pleasant and professional telephone manner. Good knowledge of Microsoft Office tools (Excel, Outlook & Word) and confident Internet usage & ability to research. Analytical/problem-solving skills. Strong verbal and written communication skills, excellent grammar, spelling & punctuation. Understand customer service processes and procedures. If you do not hear from a Consultant within 1 week of your application, then on this occasion you have been unsuccessful.
#J-18808-Ljbffr
