Customer impact:
Builds strong, profitable, sustainable customer relationships, anticipating and exceeding customer expectations to increase demand for services and products in order to build loyalty. Managing external environment:
Anticipates and responds quickly to environmental changes for the benefit of the business and customers, through strong external networks and deep understanding of the markets. Execution Orientation:
Drives to set ever higher standards and achieve results through determination, resilience and commitment. Develops solutions to enhance the service offering and drive continuous improvement. Setting Direction:
Develops simple, deliverable plans based on pragmatic new thinking, ideas or concepts. Assesses accurately commercial risk and return. Change management:
Champions, leads, supports or embeds change to improve things. Communicates well and helps others by overcoming barriers. Analysis and Decision Making:
Analyses opportunities and problems thoughtfully and thoroughly to make good and timely decisions. Team Mobilization:
Builds high performing diverse teams, investing resources effectively. Recruits, develops, motivates and retains talent by setting stretching goals and developing capability of self, team and organisation. Collaboration:
‘One team’ approach – gains commitment to strategic vision and goals. Builds and maintains networks and relationships, sharing knowledge and experience, delivering on commitments. Travel:
Minimal -
Education:
Bachelor’s degree preferred or equivalent work experience. Licenses/Certifications:
SHRM/CCP certification preferred. Experience:
5+ years responsible HR experience. The expected salary range for this role is
£110,000 -
£120,000
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