if hired in London – 41’400 GBP, if in Geneva – 74’300 CHF, if in Delhi – 1’988’500 INR, if in Lahore – 4'427’350 PKR, if in Abidjan – 31'200 EUR, commensurate with relevant experience and skills. If hired in Abidjan, this would be a one-year consultancy contract with the possibility of extension. About the Job The Global Knowledge Coordinator will report to the Global Knowledge Manager and is responsible for the day-to-day provision of capacity strengthening materials to Better Cotton Programme Partners and colleagues. The Global Knowledge Coordinator will ensure that the knowledge and learning platforms operated by the Global Programmes Team are functioning effectively and can be easily accessed by users. Responsibilities The Global Knowledge Coordinator will be responsible for the following and other duties as assigned: Knowledge Coordination Day-to-day coordination of the knowledge management plan. Maintaining and updating the Knowledge Hub, an interactive digital platform that provides access to up-to-date capacity strengthening materials, updates on the new Principles & Criteria, events, and other relevant content to support our Programme Partners and Better Cotton colleagues with the implementation of the Better Cotton programme and compliance with the Better Cotton standard requirements. Designing and distributing quarterly Knowledge Hub newsletters highlighting new materials, upcoming events, and webinar recordings in multiple languages. Supporting the IT team with the migration of user access from SharePoint to Salesforce. Developing new training modules covering topics included in the Principles and Criteria based on existing guidance documents, for Programme Partner field staff to support their implementation of the Better Cotton programme with farmers. Supporting Country Team administrators in managing the LMS users in their countries and in creating additional training modules to facilitate local implementation by partners. Responding to user queries for the Knowledge Hub and LMS platforms to ensure continuous access for all users. Analysing user statistics on existing knowledge sharing and learning management systems to inform the continuous improvement of user engagement and learning. Consulting and collaborating with Knowledge Working Group colleagues to monitor and evaluate the effectiveness of the existing offering and opportunities for new initiatives. Better Cotton brings together its global network of partners to share knowledge, best practices, and learn from experts and each other during an annual symposium and quarterly webinars. The Global Knowledge Coordinator will: Support the organisation and delivery of the Partner Symposia, including agenda preparation, the showcasing of Partner innovations, selection of the Producer Unit Manager of the year, and report writing. Work with the Global Knowledge Manager to evaluate the success of the symposium to inform and guide future improvements. Identify relevant and engaging topics for the quarterly webinars in consultation with the Knowledge Working Group. Coordinate with the designated speakers/internal colleagues to organise the presentations. Facilitate and take notes of the discussions during the webinars, write reports, and upload all materials onto the Knowledge Hub after the event. The Knowledge Management Coordinator will also be tasked with supporting the Partnerships Manager with the implementation of the Power BI Dashboard for the Programme Partner Monitoring tool which assesses partner performance across a range of KPIs. This will include: Designing, improving, and managing the data collection tool for collecting data related to all KPIs across functions and countries. Creating a user manual to guide the effective use of the Performance Monitoring Tool. Maintaining and updating a clear, detailed user guide to assist colleagues in using the data collection tools. Disseminate the user guide and be the focal point to support users of the tool and ensure effective use. Maintenance of Power BI to ensure that Power BI and the associated dashboards are accurate and representative of our partners’ performance. Attend regular discussions with functions and country teams to collect feedback on the platform and make improvements. Profile The selected candidate will have the following skills, knowledge, and experience: University degree, and/or professional experience, in a relevant field. Demonstrated work experience in Knowledge Management and administrative support. Previous experience with Learning Management Systems (LMS), including content creation and module development. Experience working with colleagues across various countries and remotely. Experience in planning, coordinating, and preparing webinars, including managing speakers and materials. Demonstrated interest in sustainability and international development. Proactive attitude to problem-solving. Ability to convert complex information into easy to understand messages. Strong project management and coordination skills. Familiarity with Microsoft tools, including Microsoft Lists and SharePoint, for editing and creating content; Strong user of Excel and Power BI to manage data, create reports, and perform analyses; Word, PowerPoint, and Outlook. Fluency in French for effective communication and collaboration with colleagues and partners in West African countries; alternatively competency in languages relevant to Better Cotton countries, such as Mandarin, Portuguese, Hindi, Urdu, or Turkish would be beneficial. Understanding of agriculture. Academic and/or professional background in sustainable agriculture or international development. Experience organising international events. Experience of working/living in a country in which BCI operates. What we offer 40 hrs per week, with flexible working, with core hours from 10 am to 4 pm local time. Continuous learning and development. 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 discretionary days off over year-end period. A warm, positive working environment where everyone is valued. The opportunity to make your mark and make a difference. Working arrangements The position is full-time (40 hours per week) and will be based in London, Geneva, New Delhi, Lahore or Abidjan. Better Cotton offers flexible working, with core hours being 10 am – 4 pm. Occasional international travel will be required to visit Better Cotton producer countries and attend the in-person format of the Programme Partner Symposium. Apply now Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before
11.02.2025
. In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us. About Better Cotton Better Cotton is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments, and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide. About our Values The post holder will be expected to operate in line with our workplace values which are: Trustworthy Integrity Positive Engaging Daring Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources. We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.
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