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International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGOs, and governments around the world.
About the role
The role of the Global Security Director, I&A is to enhance the quality of International SOS' market-leading global security information analysis and advice to enable customers to understand and mitigate their risks. Accountability for the quality of the seminal thought space on security issues worldwide informing information, assistance, and crisis management deliverables. You will be providing inspiring cross-cultural leadership, development, and management of global talent, embodying the key tenets of localization within a global security I&A function within the Content Services Business Unit. Key responsibilities
Management of Security Director I&A and Assistance, Australia & Pacific, Security Director I&A, EMEA & Americas and supervising the Security Director I&A in Dubai, London and Chief Analyst West and Chief Analyst, East ensuring regular meetings are being conducted, tasks and duties appropriately assigned, development needs of the team are being appropriately addressed. Proactive engagement as a member of the Content Services business unit leadership team to drive the evolution of multimedia, audience-centric digital content agenda. Proactive participation in the Professional Security Leadership team and the Medical and Security Assistance Services Leadership team. Proactive collaboration with the Group Medical Director I&A to ensure alignment on threat horizon scanning, priority information requirements and 'party line' position on topics. Professional accountability for the execution of world-class, forward-leaning, 24/7 intelligence cycle-led security I&A outputs. Ensuring that the global security I&A function is staffed with driven and committed security professionals in close alignment with Regional Security Directors, General Manager, Medical & Security Content Services and Head of Security Learning and Development. Engage with Regional Security Directors and ensure alignment and consistency across I&A issues across regional teams and global arbiter of resource allocation and task priorities during times of crisis response. Professionally responsible for the internal Business Continuity / Direct Response plans for Security I&A services globally. Drive the development of improved and additional Standard Operating Procedures for the security I&A function in line with those of the Content Services business unit. Ensure full and consistent integration of our security I&A into security assistance case management and threat-led operational positioning and decision making. Drive innovation in the expansion of security I&A capabilities including talent, tools and process. Support Group Marketing for development of key themes and messages to extend market understanding of company security capabilities. Work with Content Services business unit colleagues, business line product management and sales to ensure the accurate positioning of security I&A products and solutions. About you
Thorough understanding of how to apply intelligence cycle conventions to produce actionable I&A. Exceptional knowledge of the global political and security landscape and the 24/7 news cycle; and how to turn this knowledge into dynamic Information and Analysis multimedia content. Good understanding of risk management concepts. Inspiring leadership, people management and relationship building skills. A demonstrated motivator in a cross-cultural context. Planning and execution skills and a thorough understanding of the application of intelligence to complex security operations methodical approach to problems and ability to work under pressure during crisis situations. Strong processing, analytical and presentation skills. Knowledge of commercial business processes in medium and large enterprise. Required Work Experience
Demonstrated knowledge and professional application of all aspects of an intelligence cycle. Ideally extensive operations management, crisis management and security risk management experience across multiple countries and regions. Experience in intelligence operations within an external Government agency, Government intelligence analysis, military, policing or equivalent corporate experience (with an international dimension). Experience in remote management within a matrix environment. Educated to degree level or equivalent in International relations/geopolitics/war studies or related subject preferred. Accreditation of a relevant industry body is preferred. Excellent spoken and written English language. Other language skills are highly desirable; Mandarin, Spanish, French, Arabic, Japanese, German, Korean, or Bahasa Indonesian. Benefits
Regular business travel, attending conferences and meeting customers and providers. Private health care, dental cover, pension scheme, life insurance, paid volunteering day. Subsidised staff cafeteria and free tea, coffee and fruit. Discount schemes (Cycle2work, season ticket loans, gym discounts). Access to our Employee Assistance & Employee Support Programme. Access to Chiswick Business Park Enjoy Work events. At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development. We encourage every person to be their personal best by creating an environment of inclusion, equality and support. International SOS has been recognised as a Top Employer in the UK by the Top Employer's Institute (TEI) for 2025.
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The role of the Global Security Director, I&A is to enhance the quality of International SOS' market-leading global security information analysis and advice to enable customers to understand and mitigate their risks. Accountability for the quality of the seminal thought space on security issues worldwide informing information, assistance, and crisis management deliverables. You will be providing inspiring cross-cultural leadership, development, and management of global talent, embodying the key tenets of localization within a global security I&A function within the Content Services Business Unit. Key responsibilities
Management of Security Director I&A and Assistance, Australia & Pacific, Security Director I&A, EMEA & Americas and supervising the Security Director I&A in Dubai, London and Chief Analyst West and Chief Analyst, East ensuring regular meetings are being conducted, tasks and duties appropriately assigned, development needs of the team are being appropriately addressed. Proactive engagement as a member of the Content Services business unit leadership team to drive the evolution of multimedia, audience-centric digital content agenda. Proactive participation in the Professional Security Leadership team and the Medical and Security Assistance Services Leadership team. Proactive collaboration with the Group Medical Director I&A to ensure alignment on threat horizon scanning, priority information requirements and 'party line' position on topics. Professional accountability for the execution of world-class, forward-leaning, 24/7 intelligence cycle-led security I&A outputs. Ensuring that the global security I&A function is staffed with driven and committed security professionals in close alignment with Regional Security Directors, General Manager, Medical & Security Content Services and Head of Security Learning and Development. Engage with Regional Security Directors and ensure alignment and consistency across I&A issues across regional teams and global arbiter of resource allocation and task priorities during times of crisis response. Professionally responsible for the internal Business Continuity / Direct Response plans for Security I&A services globally. Drive the development of improved and additional Standard Operating Procedures for the security I&A function in line with those of the Content Services business unit. Ensure full and consistent integration of our security I&A into security assistance case management and threat-led operational positioning and decision making. Drive innovation in the expansion of security I&A capabilities including talent, tools and process. Support Group Marketing for development of key themes and messages to extend market understanding of company security capabilities. Work with Content Services business unit colleagues, business line product management and sales to ensure the accurate positioning of security I&A products and solutions. About you
Thorough understanding of how to apply intelligence cycle conventions to produce actionable I&A. Exceptional knowledge of the global political and security landscape and the 24/7 news cycle; and how to turn this knowledge into dynamic Information and Analysis multimedia content. Good understanding of risk management concepts. Inspiring leadership, people management and relationship building skills. A demonstrated motivator in a cross-cultural context. Planning and execution skills and a thorough understanding of the application of intelligence to complex security operations methodical approach to problems and ability to work under pressure during crisis situations. Strong processing, analytical and presentation skills. Knowledge of commercial business processes in medium and large enterprise. Required Work Experience
Demonstrated knowledge and professional application of all aspects of an intelligence cycle. Ideally extensive operations management, crisis management and security risk management experience across multiple countries and regions. Experience in intelligence operations within an external Government agency, Government intelligence analysis, military, policing or equivalent corporate experience (with an international dimension). Experience in remote management within a matrix environment. Educated to degree level or equivalent in International relations/geopolitics/war studies or related subject preferred. Accreditation of a relevant industry body is preferred. Excellent spoken and written English language. Other language skills are highly desirable; Mandarin, Spanish, French, Arabic, Japanese, German, Korean, or Bahasa Indonesian. Benefits
Regular business travel, attending conferences and meeting customers and providers. Private health care, dental cover, pension scheme, life insurance, paid volunteering day. Subsidised staff cafeteria and free tea, coffee and fruit. Discount schemes (Cycle2work, season ticket loans, gym discounts). Access to our Employee Assistance & Employee Support Programme. Access to Chiswick Business Park Enjoy Work events. At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development. We encourage every person to be their personal best by creating an environment of inclusion, equality and support. International SOS has been recognised as a Top Employer in the UK by the Top Employer's Institute (TEI) for 2025.
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