An opportunity has arisen for a medical receptionist to join our friendly and supportive surgery team at Williton and Watchet Surgeries.
Main duties of the job
The successful candidate will enjoy working with people and be able to maintain a calm and professional approach whilst working in a busy and intense environment. Excellent communication, organisation and interpersonal skills are essential. Regular hours will include 6.30pm finish times during the week and there is a requirement to cover Saturday mornings on a rota basis with the team. About us
We offer a competitive salary, generous annual leave entitlement, and our staff are eligible for the NHS pension scheme. Job responsibilities
To provide reception and administration duties for the practice, dealing with incoming enquiries by telephone and in person in a polite and efficient manner. As the central point of contact at our practice, our receptionists are required to give a positive and friendly welcome to patients, their families and carers, visitors and colleagues. Duties will include, but are not limited to greeting and directing patients, booking appointments, patient registration, liaising with external agencies such as secondary and community care providers, and conducting general administrative tasks for our practice team. Please see our full Job Description for further details. Person Specification
Skills
Excellent communication skills (written and oral) Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Experience
Experience of working with the general public Experience of receptionist duties Experience of working in a healthcare setting Experience in an administrative role Personal Qualities
Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Qualifications
GCSE English and Mathematics - grade A* to D/9 to 3 or equivalent Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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The successful candidate will enjoy working with people and be able to maintain a calm and professional approach whilst working in a busy and intense environment. Excellent communication, organisation and interpersonal skills are essential. Regular hours will include 6.30pm finish times during the week and there is a requirement to cover Saturday mornings on a rota basis with the team. About us
We offer a competitive salary, generous annual leave entitlement, and our staff are eligible for the NHS pension scheme. Job responsibilities
To provide reception and administration duties for the practice, dealing with incoming enquiries by telephone and in person in a polite and efficient manner. As the central point of contact at our practice, our receptionists are required to give a positive and friendly welcome to patients, their families and carers, visitors and colleagues. Duties will include, but are not limited to greeting and directing patients, booking appointments, patient registration, liaising with external agencies such as secondary and community care providers, and conducting general administrative tasks for our practice team. Please see our full Job Description for further details. Person Specification
Skills
Excellent communication skills (written and oral) Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Experience
Experience of working with the general public Experience of receptionist duties Experience of working in a healthcare setting Experience in an administrative role Personal Qualities
Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Qualifications
GCSE English and Mathematics - grade A* to D/9 to 3 or equivalent Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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