Graduate Customer Service Administrator

·
Full time
Location: Maidenhead
·
Job offered by: Chiltern Recruitment Ltd
·
Category:
Our client, a local business in Maidenhead, is looking for an administrator to join their dynamic team. You will be confident on the telephone, organised, and a team player.

You do not need to have experience

and we welcome all applications for this position. Candidates must be

available immediately

as my client has a new project imminently starting. MUST BE A CAR DRIVER DUE TO THE LOCATION IN MAIDENHEAD Responsibilities:

Communicating with the Training team and Client delegate network, taking inbound calls/emails to assist with queries and bookings. Updating internal trackers and capturing data to assist the Team Leader with daily, weekly, and monthly reporting to the client. Assisting in the monitoring and maintenance of the central booking portal, ensuring sessions are booked accurately with the correct course allocation and covered by our team of trainers. Booking and confirming venues/locations, ensuring that each venue has the correct facilities for training. Creating and monitoring trainer expenses. Taking part in daily team meetings, bringing to the table accurate statistics and analysis of delivered training sessions. Minimum Requirements:

Have 1 year Administrative experience (Desired but not essential). Have outstanding communication (written and verbal) and interpersonal abilities. Have good general administration and data capture experience. Have excellent organisational and team-working skills. Have some experience with MS Office/Google Suite products such as Google Drive and Sheets. Have a ‘can do’ attitude and the ability to prioritise tasks and meet tight deadlines. Thrive under pressure in a busy working environment. Have excellent customer service skills and pride themselves on providing the highest quality customer service. Maintain a valid UK driving licence (Desirable).

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