Overview
Role:
Grant Administrator and Advice Line Support Location:
Harwell, Oxford – Hybrid Salary:
£25,000 to £33,000 plus benefits Role ID:
2025-2649 Our vision is to create a safe and sustainable world. Ricardo plc is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Key Responsibilities Supporting the administration of one of the Scottish Farming Advice Service (SFAS) grant streams, including receiving applications, verifying eligibility, and managing communication with applicants through the process. Establishing and maintaining grant folders on the network, creating and updating records on the CRM database, and managing correspondence. Working with colleagues to provide support for those engaging with Ricardo through our delivery of the English Farming Advice Service, Scottish Farm Advisory Service, and Defra’s Future Farm Resilience Fund, both via telephone and email. Supporting the general administration of agriculture projects, which may involve organizing events (venue bookings and delegate administration), liaising with advisers, and chasing down paperwork from subcontractors or farmers. Key Competencies and Experience Previous administration experience. Excellent professional telephone and email communication skills; previous helpline/telephone experience is an advantage but not essential as full training will be provided. Strong organizational skills with the ability to plan and prioritize a varied workload. Proven ability to take ownership of tasks. Experience using Customer Relationship Management databases (CRMs) is desired. Excellent working knowledge of the Microsoft Office suite, particularly Word, Excel, and PowerPoint. Proven ability to work effectively unsupervised and complete tasks. Ability to build effective working relationships across the business. Flexible approach to working activities. Working Here You will be welcomed into our workplace where every voice matters. We are diverse thinkers and doers, creating a culture of inclusion. We will support you to find your place and encourage you to use your passion and expertise to make a positive impact through the projects you work on. Work-Life Balance We offer flexible approaches to work, whether from home, in the office, or as a hybrid worker. Wellbeing is at the core of our culture, allowing employees to flourish and achieve their full potential. Benefits Your remuneration and benefits package will reflect your value. Core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance, and professional subscriptions reimbursement. Diversity, Equality, and Inclusion Statement We are an Equal Opportunity Employer, committed to helping each person reach their potential. We value diversity, recognizing that a more diverse workforce creates a richer working environment and drives innovation. Next Steps Once you have submitted your application, a member of our Recruitment Team will be in touch. Please be aware that timing can vary depending on the volume of applications. Ricardo is a Disability Confident employer. Please advise the recruitment team via
recruit@ricardo.com
if you require any adjustments to support you throughout the recruitment process.
#J-18808-Ljbffr
Role:
Grant Administrator and Advice Line Support Location:
Harwell, Oxford – Hybrid Salary:
£25,000 to £33,000 plus benefits Role ID:
2025-2649 Our vision is to create a safe and sustainable world. Ricardo plc is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Key Responsibilities Supporting the administration of one of the Scottish Farming Advice Service (SFAS) grant streams, including receiving applications, verifying eligibility, and managing communication with applicants through the process. Establishing and maintaining grant folders on the network, creating and updating records on the CRM database, and managing correspondence. Working with colleagues to provide support for those engaging with Ricardo through our delivery of the English Farming Advice Service, Scottish Farm Advisory Service, and Defra’s Future Farm Resilience Fund, both via telephone and email. Supporting the general administration of agriculture projects, which may involve organizing events (venue bookings and delegate administration), liaising with advisers, and chasing down paperwork from subcontractors or farmers. Key Competencies and Experience Previous administration experience. Excellent professional telephone and email communication skills; previous helpline/telephone experience is an advantage but not essential as full training will be provided. Strong organizational skills with the ability to plan and prioritize a varied workload. Proven ability to take ownership of tasks. Experience using Customer Relationship Management databases (CRMs) is desired. Excellent working knowledge of the Microsoft Office suite, particularly Word, Excel, and PowerPoint. Proven ability to work effectively unsupervised and complete tasks. Ability to build effective working relationships across the business. Flexible approach to working activities. Working Here You will be welcomed into our workplace where every voice matters. We are diverse thinkers and doers, creating a culture of inclusion. We will support you to find your place and encourage you to use your passion and expertise to make a positive impact through the projects you work on. Work-Life Balance We offer flexible approaches to work, whether from home, in the office, or as a hybrid worker. Wellbeing is at the core of our culture, allowing employees to flourish and achieve their full potential. Benefits Your remuneration and benefits package will reflect your value. Core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance, and professional subscriptions reimbursement. Diversity, Equality, and Inclusion Statement We are an Equal Opportunity Employer, committed to helping each person reach their potential. We value diversity, recognizing that a more diverse workforce creates a richer working environment and drives innovation. Next Steps Once you have submitted your application, a member of our Recruitment Team will be in touch. Please be aware that timing can vary depending on the volume of applications. Ricardo is a Disability Confident employer. Please advise the recruitment team via
recruit@ricardo.com
if you require any adjustments to support you throughout the recruitment process.
#J-18808-Ljbffr
