Guest Relations Manager, Englefield Green
Client:
Location:
Job Category:
Hospitality - EU work permit required:
Yes Job Reference:
0ee7eb7e6970 Job Views:
104 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Located in a beautiful country setting with over bedrooms including over 30 opulent suites, the hotel also features fabulous dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities. Fairmont Windsor Park are looking for a
Guest Relations Manager
who is devoted to turning moments into memories for our guests. The successful
Guest Relations Manager
applicant will deliver a consistently high standard and memorable guest service across the front of house and communal areas within the hotel. The individual will also continuously go out of their way to ensure the satisfaction of guests is met, whilst overlooking the customer service standards across the lobby and communal areas are in-keeping with our brand standards. Other duties and responsibilities include: Preparation of VIP arrivals Managing the completion and preparation of all services for arriving guests and VIPs Managing and assisting in all Front Desk operations Coordinating the VIP Lounge operation and overseeing the service delivery What we are looking for: Previous experience within a similar role Demonstrable experience leading a team Excellent organization and delegation skills Charismatic Lobby presence What do we offer: A very competitive salary Generous service charge Enhanced holiday allowance after 5 years’ service Discounted hotel room rates across our hotels, for you and your friends and family Training and career opportunities Excellent employee facilities including dedicated restaurant Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
#J-18808-Ljbffr
Client:
Location:
Job Category:
Hospitality - EU work permit required:
Yes Job Reference:
0ee7eb7e6970 Job Views:
104 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Located in a beautiful country setting with over bedrooms including over 30 opulent suites, the hotel also features fabulous dining experiences, elegant event spaces and a unique wellness focused destination with extensive spa and fitness facilities. Fairmont Windsor Park are looking for a
Guest Relations Manager
who is devoted to turning moments into memories for our guests. The successful
Guest Relations Manager
applicant will deliver a consistently high standard and memorable guest service across the front of house and communal areas within the hotel. The individual will also continuously go out of their way to ensure the satisfaction of guests is met, whilst overlooking the customer service standards across the lobby and communal areas are in-keeping with our brand standards. Other duties and responsibilities include: Preparation of VIP arrivals Managing the completion and preparation of all services for arriving guests and VIPs Managing and assisting in all Front Desk operations Coordinating the VIP Lounge operation and overseeing the service delivery What we are looking for: Previous experience within a similar role Demonstrable experience leading a team Excellent organization and delegation skills Charismatic Lobby presence What do we offer: A very competitive salary Generous service charge Enhanced holiday allowance after 5 years’ service Discounted hotel room rates across our hotels, for you and your friends and family Training and career opportunities Excellent employee facilities including dedicated restaurant Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
#J-18808-Ljbffr
