We have an excellent opportunity for a Guest Relations Manager to join the team at the Woodlands Event Centre, a 120 bedroom venue with a 250-seater restaurant, 2 full-service bars, and a 320-seater banqueting space. The person we are looking for needs to be a great communicator, have exceptional customer service skills, and a strong background in problem-solving and multi-tasking. This role is an excellent opportunity to learn all front-of-house aspects of our business and become an expert in all areas. The key focus of the role will be on operational standards, working with our guests and group organisers to ensure their events are a success.
In addition to this, in line with our Values, we are looking for:
The ability to think on your feet, respond quickly, and problem-solve effectively.
Not being afraid to be creative and think outside the box.
The ability to complete tasks efficiently and in a timely manner.
Someone who embraces the Wyboston Culture.
Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.
Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:
Christmas Day and Boxing Day Off
3 Team Member Parties a year - Spring, Summer, and Winter
Apprenticeships - the opportunity to learn and earn at the same time
Team Member Discount on golf, food, drink, bedrooms, and our award-winning Y Spa
Team Member Referral Scheme worth £300
Free Meal Whilst at Work
Access to Perkbox which gives you discounts on over 200 brands and shops nationwide
Flexible Working
Team Member Christmas Santa Lunch, Christmas Presents, and Christmas Party
Service Charge
About Company: The Woodlands Event Centre is a fantastic place. An extensive refurbishment was completed in March 2019, and now the Centre comprises The Rosewood Suite as its main meeting & event space, as well as 16 flexible event spaces; Paddy & Scott's fuelling station, which serves great craft coffee and snacks; The Olive Restaurant which incorporates 'The Food Market' providing an extensive selection of food, including an amazing pizza oven with an Olive tree at its centre, and additional creative spaces perfect for networking, relaxing, and brainstorming. In addition to this, the Centre has 180 bedrooms. Being a member of our team means that you want to contribute that little bit more to make our service something exceptional for our guests. It is an integral part of each of our roles to do our best to ensure the Centre always delivers a wonderful experience. The Woodlands Centre is a great place to work and grow your career, and would be a fantastic addition to your CV.
#J-18808-Ljbffr
#J-18808-Ljbffr
