Guest Service Assistant

Guest Service Assistant focuses on our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service.

What the role involves

• Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service.
• If at any point throughout our process you require reasonable adjustments, please contact.
• The hotel is a short drive from Heathrow and Gatwick International Airports, 18 miles from Gatwick International and 25 miles from Heathrow making it ideal for commuting to London.

Skills and requirements

• Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up!

Confirmed role details

• Holiday Inn Express London - Epsom Downs , Langley Vale Road, Epsom, Surrey, KT18 5LG.
• A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT HOLIDAY INN EXPRESS EPSOM DOWNS.
• We have got you covered at Holiday Inn Express Epsom Downs.
• You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist & Food & Beverage Assistant - no shift is the same!

Candidate fit

• We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service!

Additional role context

• Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 B.
• Working 5 days out of 7, from 22:45 until 07:15.
• Job Ref RBH14543.