Guest Services Assistant

As a Guest Services Assistant, the work centres on supporting your hotel in achieving all brand and company metrics and objectives. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Known job details

• Shift: Nights
• Shift pattern: Nights.
• Additional detail: Additional staff or wellbeing benefits may be available.

Likely focus of the role

• Supporting your hotel in achieving all brand and company metrics and objectives.
• Building and developing relationships with guests, assessing their needs and flexing style and approach appropriately?
• Ensuring all repeat guests, priority members and VIP’s receive recognition and appreciation?

Requirements mentioned

• Our Nights Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience during out-of-hours.