Company Description
Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events. Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend and return as family.
Job Description
Your role will be responsible for leading and managing the Saison kitchen operations within the Raffles London OWO. You will ensure all food is produced and served in line with the Raffles and Mauro Colagreco standard of excellence whilst adhering to health and safety legislation. You will take responsibility for leading, mentoring and managing the Saison kitchen brigade, overseeing and delivering training and regular one-on-ones and appraisals. You will work in close contact with all food and beverage outlet teams to ensure smooth and consistent service and the ability to pre-empt and deliver a luxurious and high-quality level of service whilst managing time and service targets. Responsibilities Creating and documenting steps of service, recipe standards and cost control ensuring they are met and adhered to. Taking responsibility and management in recruiting, training, and managing all members of the kitchen team, overseeing and assisting with their personal development and growth. Ensuring the kitchen team is fully engaged with our values and kitchen culture. Detailed and precise communication with staff and guests in a friendly and professional manner. Work closely with the front of house and beverage teams, keeping clear lines of professional communication with all other hotel departments. Maintain stock control, ensuring that stock levels are in line with Company requirements. Overseeing and taking responsibility for production and development of dishes for all outlets, maintaining standards, through regular menu engineering to maximize potential of Kitchen sales. Work with the Mauro Colagreco teams on development of menus and dishes as per SOP and completed in a timely period. Collating recipes for new dishes, managing cost control and implementation of seasonal menus. Maintaining discipline in the department whilst setting an example and mentoring junior staff. Monitoring training of all members of kitchen staff and assessing progress with regular one-on-ones, appraisals and mentoring sessions. Involvement in projects for the benefit of kitchen advancement. Ensuring correct storage and labeling of foodstuffs, equipment, and dry goods in all kitchen areas by people responsible. Ensuring correct stock rotation of food and ordering food goods from suppliers. Checking and ordering of equipment via correct channels. Report the need for maintenance of equipment via correct channels. Additional responsibilities in absence of line manager or senior employee. Performs other duties as required or assigned including working in a different department or restaurant than usually assigned.
Additional Information
Why join our Raffles team? 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days). Staff meals whilst on duty. Free dry cleaning for uniform. Employer pension contribution of 3%. Enhanced sick pay. Enhanced maternity, paternity and adoption pay. Life Assurance 1x salary. Employee assistance program, including virtual GP and financial advice. Season ticket loans and cycle to work scheme. Colleague gifting to celebrate special occasions. Paid days off to move house or give back time to a charity of your choice. Internal learning and development programmes tailored to you. Fun-filled events, whether that’s a pub quiz, team run or festive party. Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets. Worldwide development opportunities across Accor’s extensive brand portfolio. What are the Raffles Values? Be You:
Be creative, innovative, and enthusiastic, showing your personality and flair. Be Kind:
Demonstrates humility and generosity through emotional connection with colleagues and guests. Be Happy:
Consistently uplifting colleagues and guests through a joyful connection and positive personality. Be Confident:
Openly shares knowledge and skills with other colleagues to achieve excellence. Have Your Purpose:
Demonstrating care and responsibility within your role, to make a tangible impact on the business.
#J-18808-Ljbffr
Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events. Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend and return as family.
Job Description
Your role will be responsible for leading and managing the Saison kitchen operations within the Raffles London OWO. You will ensure all food is produced and served in line with the Raffles and Mauro Colagreco standard of excellence whilst adhering to health and safety legislation. You will take responsibility for leading, mentoring and managing the Saison kitchen brigade, overseeing and delivering training and regular one-on-ones and appraisals. You will work in close contact with all food and beverage outlet teams to ensure smooth and consistent service and the ability to pre-empt and deliver a luxurious and high-quality level of service whilst managing time and service targets. Responsibilities Creating and documenting steps of service, recipe standards and cost control ensuring they are met and adhered to. Taking responsibility and management in recruiting, training, and managing all members of the kitchen team, overseeing and assisting with their personal development and growth. Ensuring the kitchen team is fully engaged with our values and kitchen culture. Detailed and precise communication with staff and guests in a friendly and professional manner. Work closely with the front of house and beverage teams, keeping clear lines of professional communication with all other hotel departments. Maintain stock control, ensuring that stock levels are in line with Company requirements. Overseeing and taking responsibility for production and development of dishes for all outlets, maintaining standards, through regular menu engineering to maximize potential of Kitchen sales. Work with the Mauro Colagreco teams on development of menus and dishes as per SOP and completed in a timely period. Collating recipes for new dishes, managing cost control and implementation of seasonal menus. Maintaining discipline in the department whilst setting an example and mentoring junior staff. Monitoring training of all members of kitchen staff and assessing progress with regular one-on-ones, appraisals and mentoring sessions. Involvement in projects for the benefit of kitchen advancement. Ensuring correct storage and labeling of foodstuffs, equipment, and dry goods in all kitchen areas by people responsible. Ensuring correct stock rotation of food and ordering food goods from suppliers. Checking and ordering of equipment via correct channels. Report the need for maintenance of equipment via correct channels. Additional responsibilities in absence of line manager or senior employee. Performs other duties as required or assigned including working in a different department or restaurant than usually assigned.
Additional Information
Why join our Raffles team? 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days). Staff meals whilst on duty. Free dry cleaning for uniform. Employer pension contribution of 3%. Enhanced sick pay. Enhanced maternity, paternity and adoption pay. Life Assurance 1x salary. Employee assistance program, including virtual GP and financial advice. Season ticket loans and cycle to work scheme. Colleague gifting to celebrate special occasions. Paid days off to move house or give back time to a charity of your choice. Internal learning and development programmes tailored to you. Fun-filled events, whether that’s a pub quiz, team run or festive party. Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets. Worldwide development opportunities across Accor’s extensive brand portfolio. What are the Raffles Values? Be You:
Be creative, innovative, and enthusiastic, showing your personality and flair. Be Kind:
Demonstrates humility and generosity through emotional connection with colleagues and guests. Be Happy:
Consistently uplifting colleagues and guests through a joyful connection and positive personality. Be Confident:
Openly shares knowledge and skills with other colleagues to achieve excellence. Have Your Purpose:
Demonstrating care and responsibility within your role, to make a tangible impact on the business.
#J-18808-Ljbffr
