Head Housekeeper - Luxury Estate, Cotswolds
Location: Cotswolds
Salary: Negotiable
We are seeking an experienced Head Housekeeper to join this beautiful luxury estate in the Cotswolds.
You will be responsible for providing both strategic and hands-on leadership in directing the housekeeping operations to ensure the department achieves its goals and effectively contributes to the guest experience whilst maintaining high standards.
Reporting directly into the Operations Director, your responsibilities will include but not be limited to the following:
MAIN DUTIES:
- Leadership and management of a team
- Ensure all safety rules, emergency procedures and fire prevention regulations are strictly enforced in line with the standards to ensure guests and colleagues' safety
- Responsible for the department budget and forecast and ensuring cost control throughout the division
- Liaise with Executive Management and other departments to monitor service quality, plan unique guest experiences, ensure SOPs and method of working are constantly improved in order to maximise guest and team satisfaction
IDEAL REQUIREMENTS
- Currently be working as a Head Housekeeper or Housekeeping Manager within a luxury hotel
- Superb attention to detail and understanding of a luxury brand
- Strong leadership and motivational skills which are capable of nurturing, developing and inspiring a team
- Highly driven and motivated individual and be an expert in your field
- Exceptional organisation skills
- Excellent customer service skills for guest interaction
