Main Duties & Responsibilities:
Act as the senior point of contact for your portfolio of clients, while building and nurturing trusted, long-lasting relationships.
Collaborate with our business development team to ensure the clients are taking the full breadth of our services. Develop strategies to grow existing accounts, whilst ensuring quality and cost-effective services. Understand and develop increased share of wallet.
Gain a deep understanding of the client’s needs and what they expect from TVS.
Use your outstanding communication skills to present to and influence key stakeholders in TVS with clients.
Identify and attend industry and networking events to grow network.
Build and maintain strong relationships with internal stakeholders within TVS SCS.
Develop industry intelligence, insights, and knowledge.
Though this position would be primarily office-based at Chorley, applicants must be willing to travel and, at times, work from other locations. Overnight travel and international travel will be required from time to time.
Required Knowledge, Skills, Qualifications, and Experience:
Essential
Experience in the delivery of contract performance and financial targets.
Demonstrable strengths in understanding customer needs.
Strong experience in delivering exceptional customer experiences.
Energetic and enthusiastic to create change.
Determined, empathetic, and persuasive.
Strong interpersonal skills.
Analytical, numerate, able to articulate detail at a macro-level.
Strong influencer.
Excellent verbal and written communication skills.
Applicants must have a valid driving license.
Preferred
Leadership and/or prior management of team members, preferably in a commercial setting.
Experience in a complex supply chain environment.
Experience managing SaaS solutions customers.
Support in the delivery of performance and financial targets, including budgetary cost control.
Commercial, purchasing, supply chain, and/or operational background.
In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.
Your package will include:
Competitive Salary and pension scheme with life assurance.
25 Days Holiday (plus 8 statutory Bank Holidays & discretionary holiday buying scheme).
Employee Assistance Programme supporting wellness with immediate access to:
GP consultation and second opinions.
Mental health support.
Financial and Legal support.
Wellbeing and healthy living support.
Employee referral scheme with financial reward.
Training relevant to your role.
Pass scheme (£100 to undertake training of your choice).
Subsidised canteen.
Company car/car allowance.
At TVS SCS, we encourage and support our employees to realize their potential. They are empowered to take initiative and achieve high-impact results that really make a difference to our business and our customers.
If you require any adjustments to allow you to take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS has signed the Armed Forces covenant and is a forces-friendly employer.
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