Head of Client and Learner Services Certifications

Head of Client and Learner Services Certifications focuses on with unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in financial services.

Skills and requirements

• With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services.

Confirmed role details

• 3 days per week in the office.
• Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.

Additional role context

• Lead the successful delivery of multiple certification and learning solutions, ensuring a high standard of client and learner service across global programmes.
• Direct collaboration across key internal stakeholders and subject matter experts to design.
• Deliver world-class financial services learning experiences aligned to business and client needs.