Head of Client Services

·
Full time
Location: Bristol
·
Job offered by: IDEX Consulting Ltd
·
Category:

Head of Client Administration - £42.5k + Bonus + Perks - Bristol / Hybrid


I'm thrilled to represent a leading independent financial planning firm in the heart of Bristol. They’re looking for a Head of Client Support (Private Client) to lead their high-performing client administration team. This is a fantastic opportunity for a Senior Client Administrator to take a step up in their career, or likewise for a Client Support Manager to take on a new and exciting challenge.


Key Responsibilities:

  • Lead, coach, and develop a high-performing client administration team, driving motivation and performance.
  • Oversee client record management in the Intelligent Office system, ensuring compliance with internal standards and regulatory guidelines.
  • Monitor invoicing, income tracking, and reconciliation to maintain accurate financial administration.
  • Manage team workloads effectively, ensuring seamless operations.
  • Foster a positive, collaborative team environment.


Hybrid Role: 2-3 days per week in the office

Perks: Flexible work arrangements, up to 30 days annual leave, private medical insurance, excellent employee pension scheme, and more.


Requirements:

  • Ideal Candidate: Proven experience in managing a client administration team, ensuring top-notch service delivery and operational efficiency.
  • Familiarity with Intelligent Office or similar client management systems is highly advantageous.
  • Progress towards a Financial Planning diploma (QCF Level 4) or equivalent is preferred.


Interested? Send your CV to samantha.durbridge@idexconsulting.com


Head of Client Administration - £42.5k + Bonus + Perks - Bristol / Hybrid

Recent Jobs

Maidstone (On site) · Full time

Job Description TPF Recruitment, Kent’s leading accountancy practice recruitment agency, is delighted to be supporting a fantastic firm of Top 15 chartered accountants based in Maidstone in their search for an Audit Senior Manager. This is an excellent opportunity for an experienced professional to join a growing and reputable team with genuine progression prospects available. [...]Read More... from Audit Senior Manager – Top 15 Practice See details

London (On site) · Full time

Job Description We’re hiring for a Backend Python Software Engineer in the Kapers Tribe – our Factory OS Team. This hybrid Software Engineer role offers flexibility to work where it’s most effective, whether at home or in our London, Shepherds Bush office. We value in-person collaboration, so we ask team members to come into the [...]Read More... from Software Engineer – Python See details

Bridgend (On site) · Full time

Qualified Teacher – Welsh Medium   We are currently working with the Bridgend County Borough Council (BCBC) to help provide support staff to assist with their campaign to create 1 million Welsh speakers by 2026. It really is a fantastic scheme to be part of as it is an opportunity which contributes to our generations [...]Read More... from Qualified Teacher – Welsh Medium See details