As part of the Counter Fraud, Compliance and Debt (CFCD) Directorate, you will be at the heart of DWP’s front line operations, helping to change people’s lives and supporting CFCD’s purpose of fighting fraud in the welfare system.
As a Grade 6 Head of Cross Government Partnerships, you will role model excellent senior management leadership, taking responsibility for the flexible, effective, personalised delivery of customer service, quality, and performance.
You will provide transformational leadership to a geographically diverse team - leading through others, driving people engagement, and inspiring colleagues to deliver objectives.
We are looking for people who can demonstrate our values and commitment to leadership which are based around collaboration, resilience and inclusivity.
We look for emotionally aware leaders who enable teams to be innovative, adaptable and flexible. We want you to be comfortable challenging the norm and finding daring and dynamic solutions that support our values and enable colleagues to shine in whatever role they do.
The role is heavily delivery focused. You’ll need to be able to do the thinking and engaging on what and how we need to deliver. And also have the skills, passion and commitment to see that through to physical delivery.
Shape delivery in a new team
This role is in a newly formed team and is central to how DWP builds stronger working relationships with other government departments to better tackle areas of joint fraud interest. You’ll continue to develop the vision for the team and make those relationships happen from introduction and inception to fully fledged ways of mutually beneficial partnership working is vital to the role. You will lead a new function bringing together an oversight of activity our internal stakeholders are engaged in with external partners. You will bring a visible and joined up approach to external work as well as enabling gaps and opportunities to be identified to drive new work. You’ll inspire, motivate and influence teams, colleagues and senior leaders, both internally to DWP and externally, to come together against a backdrop of competing challenges and priorities to find collaborative solutions to complex problems. You’ll be leading a geographically dispersed team spread across three teams covering a broad range of responsibilities. Key Responsibilities
Oversight and Stewardship:
Responsible for oversight of cross-government work ensuring collective understanding of fraud related engagement across CFCD and linked areas, including developing a stakeholder relations strategy and engagement mapping, identifying gaps and potential for future activity. Partnership Offer:
Developing, communicating and delivering an offer around: operational activity; data and technology; capability and knowledge; ensuring these can be used as levers to respond to joint fraud risks. The offer needs to make explicit the steps to ensure the right stakeholders are involved and work is directed to the relevant CFCD teams. DWP / HMRC Counter-fraud Partnership:
Leading an existing Partnership with HMRC, shaping the strategy and delivery strands, building a framework for partnering. Lead, monitor and report on performance. Emerging and new partnering opportunities:
Continue established and emerging work with Other Government Departments, whilst actively seeking and developing new potential for collaboration, particularly in untapped or underexploited areas. Minimum Requirements
The successful candidate should be able to demonstrate the following: Excellent stakeholder management skills with an ability to identify and build trust-based relationships with a wide range of demanding and diverse senior stakeholders both inside and outside the department. Comfortable constructively and effectively challenging partners and stakeholders, working collaboratively to agree and deliver solutions. Strong leadership skills. Provide visible and strong leadership, setting a clear direction to deliver challenging outcomes through collaboration with others. Experience of leading, building and developing a successful team, identifying improvements, and making changes. Highly organised, demonstrating personal resilience. Adaptable to change and able to work flexibly, often under pressure, ensuring aims and objectives are realised and key stakeholders kept informed. Possess good planning skills, able to balance activities, and motivate your team to perform at their best even when under pressure. Comfortable working with uncertainty, where there is no precedent or existing procedure and be confident resolving ambiguity. Excellent communication skills, producing reports, presentations and briefings confidently explaining complex issues in a way that is easy to understand, with an eye for detail and ability to tailor style/content with impact and influence for different audiences including senior officials. Benefits
Alongside your salary of £72,664, Department for Work and Pensions contributes £21,050 towards you being a member of the Civil Service Defined Benefit Pension scheme. DWP have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
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This role is in a newly formed team and is central to how DWP builds stronger working relationships with other government departments to better tackle areas of joint fraud interest. You’ll continue to develop the vision for the team and make those relationships happen from introduction and inception to fully fledged ways of mutually beneficial partnership working is vital to the role. You will lead a new function bringing together an oversight of activity our internal stakeholders are engaged in with external partners. You will bring a visible and joined up approach to external work as well as enabling gaps and opportunities to be identified to drive new work. You’ll inspire, motivate and influence teams, colleagues and senior leaders, both internally to DWP and externally, to come together against a backdrop of competing challenges and priorities to find collaborative solutions to complex problems. You’ll be leading a geographically dispersed team spread across three teams covering a broad range of responsibilities. Key Responsibilities
Oversight and Stewardship:
Responsible for oversight of cross-government work ensuring collective understanding of fraud related engagement across CFCD and linked areas, including developing a stakeholder relations strategy and engagement mapping, identifying gaps and potential for future activity. Partnership Offer:
Developing, communicating and delivering an offer around: operational activity; data and technology; capability and knowledge; ensuring these can be used as levers to respond to joint fraud risks. The offer needs to make explicit the steps to ensure the right stakeholders are involved and work is directed to the relevant CFCD teams. DWP / HMRC Counter-fraud Partnership:
Leading an existing Partnership with HMRC, shaping the strategy and delivery strands, building a framework for partnering. Lead, monitor and report on performance. Emerging and new partnering opportunities:
Continue established and emerging work with Other Government Departments, whilst actively seeking and developing new potential for collaboration, particularly in untapped or underexploited areas. Minimum Requirements
The successful candidate should be able to demonstrate the following: Excellent stakeholder management skills with an ability to identify and build trust-based relationships with a wide range of demanding and diverse senior stakeholders both inside and outside the department. Comfortable constructively and effectively challenging partners and stakeholders, working collaboratively to agree and deliver solutions. Strong leadership skills. Provide visible and strong leadership, setting a clear direction to deliver challenging outcomes through collaboration with others. Experience of leading, building and developing a successful team, identifying improvements, and making changes. Highly organised, demonstrating personal resilience. Adaptable to change and able to work flexibly, often under pressure, ensuring aims and objectives are realised and key stakeholders kept informed. Possess good planning skills, able to balance activities, and motivate your team to perform at their best even when under pressure. Comfortable working with uncertainty, where there is no precedent or existing procedure and be confident resolving ambiguity. Excellent communication skills, producing reports, presentations and briefings confidently explaining complex issues in a way that is easy to understand, with an eye for detail and ability to tailor style/content with impact and influence for different audiences including senior officials. Benefits
Alongside your salary of £72,664, Department for Work and Pensions contributes £21,050 towards you being a member of the Civil Service Defined Benefit Pension scheme. DWP have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
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