Head of Delivery
Department: UK
Job Type: Full-time
Seniority: Head of
Your Mission We are seeking a dedicated and dynamic
Head of Delivery
to join Cellnex in a key role in our Operations team, which will be integral to our company’s success. Role Overview: As the Head of Delivery, you will: Be accountable for the Installation Services provided by Cellnex to a major Mobile Network Operator customer(s). Enable the development of their 4G/5G Radio Access Networks across the Cellnex estate. Be responsible for all customer and internal programme delivery and reporting, including commercial P&L accountabilities. Maintain strong relations with internal stakeholders to ensure that all demand, triage, and alignment dovetails with customer targets. If you are ready to take up this exciting opportunity and contribute to our team, we would love to hear from you. Apply today and let’s shape the future together! This is a hybrid role, based out of our lovely offices in Manchester 3 days a week, with 2 days at home. We are keen to encourage all applications, so if you need any adjustments, please apply and speak to your recruiter. Key Responsibilities Customer relationship
– the owner of several key customer stakeholder relationships and part of the Cellnex leadership team supporting and developing the overall customer account. Team Lead
– Motivate, develop, and direct an internal multidiscipline team who are delivering the customer programmes and managing suppliers providing services in support of this. Supplier management
– The senior operational leader interfacing with suppliers providing Acquisition, Design, Build, Rigging and associated support services. Agree baseline plans, ensure appropriate capacity, understand, and influence performance. P&L accountability
– Own the Installation Services P&L for the customer account, working to agreed revenue, cost and margin targets. Programme and baseline plan
– Overall responsibility for agreement of programme plans with the customer and alignment of these plans with internal budgets. Internal stakeholders
– As a key part of the operations extended leadership team, you will be required to collaborate with and influence wider business stakeholders to underpin the success of your own objectives and support the wider goals of the business. Experience Frameworks, methodologies & Quality Management - good knowledge of Project Management lifecycles, project governance, methodologies, the Cellnex Project and Programme Management methodology, Quality Management Systems and processes and procurement processes. Project Delivery - track record of driving delivery of larger, complex projects or portfolios, ensuring consistent execution of defined project processes. Technical Knowledge - good understanding of the technologies underpinning the relevant Cellnex services. Stakeholder Management - identifies and analyses stakeholders’ requirements, plans and conducts appropriate interactions to engage and communicate effectively. Risk & Issue Management - drives application best practice tools and techniques in the management of risks and issues, supports mitigation, controls and effective resolution. Asset Allocation - influences how financial and other resources should be allocated amongst the programme or portfolio to optimise performance. What We Are Looking For From Our Candidates Experience in National Mobile Network Operator Radio Access Network (RAN) roll outs or similar consolidation programmes supporting Cellnex's customers. Excellent networking and customer facing skills with good knowledge of key stakeholders in the UK market. Feeling unsure about meeting every requirement? We believe in the power of diversity and inclusivity. If you’re passionate about this role but your experience doesn’t tick every box, we still want to hear from you. You might be just the right fit for this position or another within our team. Our recruitment team is ready to help you see how your unique skills can make a difference. Equity, Diversity and Inclusion Cellnex Telecom is a leader in communication, technology and innovation and employs over 2000 people. We want everyone to feel valued by creating a culture of inclusion and belonging. We do this by empowering all of our people to be authentic and share their ideas and experiences to ensure we have diversity of perspective. Only by doing this will we be a truly innovative forward-thinking organisation. Who Are We? Cellnex is Europe’s and the UK’s largest and fastest-growing independent owner and neutral operator of wireless telecoms infrastructure and is integral to the successful rollout of 5G. With the wireless infrastructure foundation that we deliver across rural and urban areas, Cellnex UK helps to connect everyone, everywhere - reducing digital inequality and supporting socio-economic growth. Our networks and solutions are built to be fit for now and the future so that the UK can prosper. We are a business built on commercial and technical innovation, ambition and sustainable growth. We provide high-speed connectivity for sports stadia, shopping centres, campuses, railways, ports and even in the air. Whenever you're out in public, and you call a loved one, scroll through social media, watch a funny video or check if your train is running on time, there's a high chance that our infrastructure is enabling your connection. We're at a point of high growth and lots of change, and so we're looking for a forward-thinking, challenge-loving innovative individual to join our business!
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Department: UK
Job Type: Full-time
Seniority: Head of
Your Mission We are seeking a dedicated and dynamic
Head of Delivery
to join Cellnex in a key role in our Operations team, which will be integral to our company’s success. Role Overview: As the Head of Delivery, you will: Be accountable for the Installation Services provided by Cellnex to a major Mobile Network Operator customer(s). Enable the development of their 4G/5G Radio Access Networks across the Cellnex estate. Be responsible for all customer and internal programme delivery and reporting, including commercial P&L accountabilities. Maintain strong relations with internal stakeholders to ensure that all demand, triage, and alignment dovetails with customer targets. If you are ready to take up this exciting opportunity and contribute to our team, we would love to hear from you. Apply today and let’s shape the future together! This is a hybrid role, based out of our lovely offices in Manchester 3 days a week, with 2 days at home. We are keen to encourage all applications, so if you need any adjustments, please apply and speak to your recruiter. Key Responsibilities Customer relationship
– the owner of several key customer stakeholder relationships and part of the Cellnex leadership team supporting and developing the overall customer account. Team Lead
– Motivate, develop, and direct an internal multidiscipline team who are delivering the customer programmes and managing suppliers providing services in support of this. Supplier management
– The senior operational leader interfacing with suppliers providing Acquisition, Design, Build, Rigging and associated support services. Agree baseline plans, ensure appropriate capacity, understand, and influence performance. P&L accountability
– Own the Installation Services P&L for the customer account, working to agreed revenue, cost and margin targets. Programme and baseline plan
– Overall responsibility for agreement of programme plans with the customer and alignment of these plans with internal budgets. Internal stakeholders
– As a key part of the operations extended leadership team, you will be required to collaborate with and influence wider business stakeholders to underpin the success of your own objectives and support the wider goals of the business. Experience Frameworks, methodologies & Quality Management - good knowledge of Project Management lifecycles, project governance, methodologies, the Cellnex Project and Programme Management methodology, Quality Management Systems and processes and procurement processes. Project Delivery - track record of driving delivery of larger, complex projects or portfolios, ensuring consistent execution of defined project processes. Technical Knowledge - good understanding of the technologies underpinning the relevant Cellnex services. Stakeholder Management - identifies and analyses stakeholders’ requirements, plans and conducts appropriate interactions to engage and communicate effectively. Risk & Issue Management - drives application best practice tools and techniques in the management of risks and issues, supports mitigation, controls and effective resolution. Asset Allocation - influences how financial and other resources should be allocated amongst the programme or portfolio to optimise performance. What We Are Looking For From Our Candidates Experience in National Mobile Network Operator Radio Access Network (RAN) roll outs or similar consolidation programmes supporting Cellnex's customers. Excellent networking and customer facing skills with good knowledge of key stakeholders in the UK market. Feeling unsure about meeting every requirement? We believe in the power of diversity and inclusivity. If you’re passionate about this role but your experience doesn’t tick every box, we still want to hear from you. You might be just the right fit for this position or another within our team. Our recruitment team is ready to help you see how your unique skills can make a difference. Equity, Diversity and Inclusion Cellnex Telecom is a leader in communication, technology and innovation and employs over 2000 people. We want everyone to feel valued by creating a culture of inclusion and belonging. We do this by empowering all of our people to be authentic and share their ideas and experiences to ensure we have diversity of perspective. Only by doing this will we be a truly innovative forward-thinking organisation. Who Are We? Cellnex is Europe’s and the UK’s largest and fastest-growing independent owner and neutral operator of wireless telecoms infrastructure and is integral to the successful rollout of 5G. With the wireless infrastructure foundation that we deliver across rural and urban areas, Cellnex UK helps to connect everyone, everywhere - reducing digital inequality and supporting socio-economic growth. Our networks and solutions are built to be fit for now and the future so that the UK can prosper. We are a business built on commercial and technical innovation, ambition and sustainable growth. We provide high-speed connectivity for sports stadia, shopping centres, campuses, railways, ports and even in the air. Whenever you're out in public, and you call a loved one, scroll through social media, watch a funny video or check if your train is running on time, there's a high chance that our infrastructure is enabling your connection. We're at a point of high growth and lots of change, and so we're looking for a forward-thinking, challenge-loving innovative individual to join our business!
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