Main area: Emergency Preparedness, Resilience and Response
Grade: NHS AfC: Band 8b
Contract: Permanent
Hours: Full time - 37.5 hours per week (plus 9.5% on call)
Job ref: 195-25-189-ALE
Employer: South Central Ambulance Service NHS Foundation Trust
Employer type: NHS
Site: Winchester & Eastleigh Resource Centre
Town: Eastleigh
Salary: £62,215 - £72,293 PR PA
Salary period: Yearly
Closing: 07/02/2025 23:59
Head of Emergency Preparedness, Resilience and Response (EPRR)
NHS AfC: Band 8b
Job overview
An exciting opportunity has arisen for the right individual to fulfil the role of Head of Emergency Preparedness, Resilience and Response (EPRR). This is a permanent, full-time position (37.5hrs per week) commencing in March 2025. The post holder is accountable for all aspects of EPRR (including HART) within SCAS, ensuring that the services are delivered to agreed quality, financial, and legal standards. The post holder requires strong leadership skills and experience to drive change in line with the strategic direction of the Trust. You will lead a diverse team of people, and the role will require strong working relationships across internal and external stakeholders. Main duties of the job
To support the Assistant Director of Operations by providing operational leadership and accountability for a delegated department of SCAS. As a senior manager within South Central Ambulance Service, you will be required to provide strong leadership to your team to ensure the effective provision of services and to champion change in the organisation. You will hold your team to account, provide support, and ensure they foster a positive attitude towards the organisation. You will lead collaborative working with internal and external partners, agreeing and delivering services that meet local and national needs. You will be accountable for the ability of SCAS to fulfil its responsibilities under all relevant legislation/requirements, including the Civil Contingencies Act and the EPRR Core Standards. Detailed job description and main responsibilities
KEY DUTIES AND RESPONSIBILITIES Indirectly accountable for the delivery of EPRR across the Trust. Liaising directly and working in partnership with stakeholders, devising plans for organisational resilience against national and local quality standards and requirements, and other key performance indicators. Ensure the highest standards of patient care are delivered by the Trust. Working together with the Patient Safety & Clinical Directorate, promoting and encouraging staff to continuously improve the quality of the care they deliver to patients while ensuring that clinical staff are delivering care in emergency, urgent, and primary care settings to agreed performance standards ensuring risks to the trust, staff, and patients are minimised and monitored. Ensure that the EPRR Management Team delivers the standards of performance and patient care and achieves agreed local and national standards, monitored against contractual obligations and that performance meets the expectations of the trust, providing support and guidance as necessary. Develop collaborative working relationships with stakeholders to identify and deliver the requirements of EPRR and other legislation to the Trust’s needs, seeking new business opportunities in line with the strategic direction of the trust. Accountable for the implementation of the Trust’s EPRR agenda in relation to operational delivery in specific key areas, ensuring that the Operational Management Team understand their responsibilities in relation to the delivery of the regulations. Work in collaboration with the Assistant Director of Operations to meet the demands of the service, overseeing the implementation of strategic changes, plans for improvement, and service redesign in a balanced and achievable way, ensuring these do not impact detrimentally on service delivery and that stakeholders, both internal and external, are engaged at all stages of the implementation. Work in collaboration with Senior Call Centre Managers within CCC to ensure effective resilience for our key communication systems. Ensure that operational delivery teams have an understanding of the need for EPRR/Business continuity awareness within the healthcare landscape, liaising closely with Managers to ensure all outward facing encounters take account of the possibilities and potential liabilities. The Post Holder will ensure that SCAS has a robust Business Continuity Plan in place for each department under their responsibility and be fully competent to undertake any appropriate designated role within the SCAS, appropriate to their qualification or registration. Work collaboratively with the Heads of operations to ensure there is a robust system of emergency and resilience planning and management, and that the Trust has the appropriate capacity and capability to respond to civil emergencies across the Trust. Person specification
Qualifications and Training
Educated to degree level or can demonstrate equivalent level of appropriate work experience Evidence of Continuous Professional / Personal development Diploma of Health Emergency Planning (Dip. HEP) or equivalent graduate or post-graduate qualification Registered HCPC Paramedic or RGN Nurse Knowledge and Experience
Experience of managing an emergency services function in an operational capacity. Previous experience of successful supervision within an operations environment. Knowledge of Government policy with regard to the development of NHS Services in an emergency setting and National Ambulance Standards. Understanding of the changing role of the Ambulance Service and the alterations to service delivery models. Demonstrates a good knowledge of the concepts and practical implications of evidence-based practice needs assessment, effectiveness, prioritisation, and appropriateness. Experience of working with critical systems in an operational setting. Demonstrable knowledge of the changing NHS environment and structures. Knowledge of clinical care in a pre-hospital setting. Skills and Aptitudes
Ability to lead, motivate and inspire others, commanding the confidence of managers, staff, and other healthcare professionals and by developing a strong ethos of team working within the locality. Current broad knowledge of NHS context and specific in-depth knowledge of challenges facing local health & social care. Innovative and strategic thinking ability. Effective at problem solving. Other Requirements
UK Driving licence If a registered clinician - Maintains professional clinical registration. (HCPC/NMC) Demonstrates a commitment to the Trust's equal opportunity and diversity policies and can evidence their incorporation into local practice. Qualified in emergency driving DVLA C1 driving licence We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBTQ+ and Armed Forces community (including: Reservists, Veterans, Spouses, and Cadets). Here at SCAS, we are proud to have a workforce that reflects the diverse community we serve. Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview and/or assessment (where applicable). Please be assured that any requests for reasonable adjustments will not negatively affect your application. As well as standard NHS benefits like generous holiday entitlement and an excellent pension scheme, we offer lots of extras for our staff. You can find out more information here – scasjobs.co.uk/benefits Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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NHS AfC: Band 8b
Job overview
An exciting opportunity has arisen for the right individual to fulfil the role of Head of Emergency Preparedness, Resilience and Response (EPRR). This is a permanent, full-time position (37.5hrs per week) commencing in March 2025. The post holder is accountable for all aspects of EPRR (including HART) within SCAS, ensuring that the services are delivered to agreed quality, financial, and legal standards. The post holder requires strong leadership skills and experience to drive change in line with the strategic direction of the Trust. You will lead a diverse team of people, and the role will require strong working relationships across internal and external stakeholders. Main duties of the job
To support the Assistant Director of Operations by providing operational leadership and accountability for a delegated department of SCAS. As a senior manager within South Central Ambulance Service, you will be required to provide strong leadership to your team to ensure the effective provision of services and to champion change in the organisation. You will hold your team to account, provide support, and ensure they foster a positive attitude towards the organisation. You will lead collaborative working with internal and external partners, agreeing and delivering services that meet local and national needs. You will be accountable for the ability of SCAS to fulfil its responsibilities under all relevant legislation/requirements, including the Civil Contingencies Act and the EPRR Core Standards. Detailed job description and main responsibilities
KEY DUTIES AND RESPONSIBILITIES Indirectly accountable for the delivery of EPRR across the Trust. Liaising directly and working in partnership with stakeholders, devising plans for organisational resilience against national and local quality standards and requirements, and other key performance indicators. Ensure the highest standards of patient care are delivered by the Trust. Working together with the Patient Safety & Clinical Directorate, promoting and encouraging staff to continuously improve the quality of the care they deliver to patients while ensuring that clinical staff are delivering care in emergency, urgent, and primary care settings to agreed performance standards ensuring risks to the trust, staff, and patients are minimised and monitored. Ensure that the EPRR Management Team delivers the standards of performance and patient care and achieves agreed local and national standards, monitored against contractual obligations and that performance meets the expectations of the trust, providing support and guidance as necessary. Develop collaborative working relationships with stakeholders to identify and deliver the requirements of EPRR and other legislation to the Trust’s needs, seeking new business opportunities in line with the strategic direction of the trust. Accountable for the implementation of the Trust’s EPRR agenda in relation to operational delivery in specific key areas, ensuring that the Operational Management Team understand their responsibilities in relation to the delivery of the regulations. Work in collaboration with the Assistant Director of Operations to meet the demands of the service, overseeing the implementation of strategic changes, plans for improvement, and service redesign in a balanced and achievable way, ensuring these do not impact detrimentally on service delivery and that stakeholders, both internal and external, are engaged at all stages of the implementation. Work in collaboration with Senior Call Centre Managers within CCC to ensure effective resilience for our key communication systems. Ensure that operational delivery teams have an understanding of the need for EPRR/Business continuity awareness within the healthcare landscape, liaising closely with Managers to ensure all outward facing encounters take account of the possibilities and potential liabilities. The Post Holder will ensure that SCAS has a robust Business Continuity Plan in place for each department under their responsibility and be fully competent to undertake any appropriate designated role within the SCAS, appropriate to their qualification or registration. Work collaboratively with the Heads of operations to ensure there is a robust system of emergency and resilience planning and management, and that the Trust has the appropriate capacity and capability to respond to civil emergencies across the Trust. Person specification
Qualifications and Training
Educated to degree level or can demonstrate equivalent level of appropriate work experience Evidence of Continuous Professional / Personal development Diploma of Health Emergency Planning (Dip. HEP) or equivalent graduate or post-graduate qualification Registered HCPC Paramedic or RGN Nurse Knowledge and Experience
Experience of managing an emergency services function in an operational capacity. Previous experience of successful supervision within an operations environment. Knowledge of Government policy with regard to the development of NHS Services in an emergency setting and National Ambulance Standards. Understanding of the changing role of the Ambulance Service and the alterations to service delivery models. Demonstrates a good knowledge of the concepts and practical implications of evidence-based practice needs assessment, effectiveness, prioritisation, and appropriateness. Experience of working with critical systems in an operational setting. Demonstrable knowledge of the changing NHS environment and structures. Knowledge of clinical care in a pre-hospital setting. Skills and Aptitudes
Ability to lead, motivate and inspire others, commanding the confidence of managers, staff, and other healthcare professionals and by developing a strong ethos of team working within the locality. Current broad knowledge of NHS context and specific in-depth knowledge of challenges facing local health & social care. Innovative and strategic thinking ability. Effective at problem solving. Other Requirements
UK Driving licence If a registered clinician - Maintains professional clinical registration. (HCPC/NMC) Demonstrates a commitment to the Trust's equal opportunity and diversity policies and can evidence their incorporation into local practice. Qualified in emergency driving DVLA C1 driving licence We actively welcome job applications from candidates who have a disability or who are members of the BAME, LGBTQ+ and Armed Forces community (including: Reservists, Veterans, Spouses, and Cadets). Here at SCAS, we are proud to have a workforce that reflects the diverse community we serve. Applicants who have a disability or are members of the armed forces community who meet the minimum shortlisting criteria for their post of interest will be invited for an interview and/or assessment (where applicable). Please be assured that any requests for reasonable adjustments will not negatively affect your application. As well as standard NHS benefits like generous holiday entitlement and an excellent pension scheme, we offer lots of extras for our staff. You can find out more information here – scasjobs.co.uk/benefits Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
#J-18808-Ljbffr
