Are you looking to make for a change and to make a difference?
Highly Competitive Salary Depending on Experience
Stevenage/Birmingham
Are you looking for the next step in your career with a growing company that can offer you lots of variety?
The RCI Group was set up in 2018 as a parent company to our group of companies and stands for Respect, Courage and Innovation and brings together businesses who want to improve peoples lives. When people hit a crisis point in their lives, they can often fall through the gaps between the services, and our businesses innovate, to help fill those gaps and support people at the time when they need it the most.
RCI and its umbrella companies cover a diverse section of responsibilities including supporting Sexual Assault Referral Centres, Police Custody Suites across the country, Court Support Services, Safe and Secure Patient Transport, NHS data analysis, and more.
As we continue to grow, we are looking for a passionate, determined and resilient Head of Governance and Quality who wants to make a difference in the areas that we work in as well as within their career.
Main duties of the job
Some key responsibilities include: Supporting implementation of the National Patient Safety Strategy Incident identification, incident closure, quality control, incident themes and trends Oversight and co-ordination of patient safety alerts Working with the relevant business leads to liaise with the CQC to coordinate CQC inspections and visits and the development of CQC compliance tools Managing the external DPO and information governance provider Providing expert governance resource and support to both businesses Liaising across the businesses with the overall aim to use safety to improve our services About us
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Job responsibilities
The Head of Governance and Quality role will specifically support our Prometheus (Birmingham) and Mountain Healthcare (Stevenage) businesses within the RCI Group providing a full Governance and Quality remit to each business whilst helping to drive the businesses forward. The Head of Quality and Governance provides leadership and strategic direction for the Quality and Governance in the organisation (SARC, Custody or any new services). This role ensures the implementation and coordination of functions related to patient safety, regulatory compliance, quality assurance, and accreditation standards. The post holder works collaboratively with internal and external stakeholders to support a culture of continuous improvement, ensuring services are safe, effective, and aligned with best practices. Additionally, the role includes oversight of compliance with regulatory bodies such as the Care Quality Commission (CQC) and accreditation standards, including UKAS ISO 15189 in the development and implementation of ISO 15189 and the FSR Code of Practice leading up to accreditation. Benefits
Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's service 6 weeks annual leave Pension Scheme Bonus Scheme Life Assurance Employee Assistant Programme Counselling Service Long Service/Above and Beyond Awards Diversity and Inclusion
Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances. Person Specification
Qualifications
A recognised industry qualification. Experience
Previous experience working at this level is required. The head offices are based at Stevenage and Birmingham and so travel will be required along with hybrid working. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Some key responsibilities include: Supporting implementation of the National Patient Safety Strategy Incident identification, incident closure, quality control, incident themes and trends Oversight and co-ordination of patient safety alerts Working with the relevant business leads to liaise with the CQC to coordinate CQC inspections and visits and the development of CQC compliance tools Managing the external DPO and information governance provider Providing expert governance resource and support to both businesses Liaising across the businesses with the overall aim to use safety to improve our services About us
Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Job responsibilities
The Head of Governance and Quality role will specifically support our Prometheus (Birmingham) and Mountain Healthcare (Stevenage) businesses within the RCI Group providing a full Governance and Quality remit to each business whilst helping to drive the businesses forward. The Head of Quality and Governance provides leadership and strategic direction for the Quality and Governance in the organisation (SARC, Custody or any new services). This role ensures the implementation and coordination of functions related to patient safety, regulatory compliance, quality assurance, and accreditation standards. The post holder works collaboratively with internal and external stakeholders to support a culture of continuous improvement, ensuring services are safe, effective, and aligned with best practices. Additionally, the role includes oversight of compliance with regulatory bodies such as the Care Quality Commission (CQC) and accreditation standards, including UKAS ISO 15189 in the development and implementation of ISO 15189 and the FSR Code of Practice leading up to accreditation. Benefits
Enhanced sickness pay scheme Enhanced Maternity Pay after 1 year's service 6 weeks annual leave Pension Scheme Bonus Scheme Life Assurance Employee Assistant Programme Counselling Service Long Service/Above and Beyond Awards Diversity and Inclusion
Mountain Healthcare aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively, and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances. Person Specification
Qualifications
A recognised industry qualification. Experience
Previous experience working at this level is required. The head offices are based at Stevenage and Birmingham and so travel will be required along with hybrid working. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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