Our stunning care home Ashlands Manor Care Centre is a purpose-built care home facility in Sale, South Manchester. The home is registered to provide care to 57 residents who have a variety of care needs including residential, nursing, and dementia residential. The home reflects the New Care vision of providing the highest standards of safety, comfort, and care. The home is rated GOOD in all domains by CQC. We provide the highest standards of safety, comfort, and care to residents. We are in a great location and have a very good local reputation. We invest in the latest technology and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care, and wellbeing of our residents. All team members are hand-selected for their warmth and passion; they have a full induction and ongoing training from our in-house trainers in conjunction with the New Care Academy. New Care has had 0 agency usage for over 4 years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care, all of our staff are paid the national living wage or above.
We are seeking to appoint a kind, caring, and motivated Head of Hospitality to join our team. You will be responsible for organising the Hospitality Assistants and Care Assistants to enable a smooth and efficient dining experience for our residents. You will oversee dining room preparation, cleanliness, and setup, ensuring that meals are served timely, presentably, and correctly. This role is exciting as it involves leading a team of Hospitality Assistants, including managing rotas, training, and supervisions. We have a 40-hour contract available with an hourly rate of £12.44! Shift times are 0800-1900, with alternate weekend working.
Role Responsibilities:
Ensure a high standard of hospitality service. Support and assist visitors. Inform the Chef of any individual requirements of residents. Follow cleaning schedules and procedures as per company HACCP. Adhere to all training provided. Ensure records and reports are properly written up, e.g., cleaning schedules, work sheets, fridge temperatures, and that all HACCP paperwork is completed. Manage, allocate duties, and supervise the hospitality team ensuring a quality delivery of care for the duration of the shift. Coach staff and participate in ongoing development of staff. Promote safeguarding the welfare of adults that you are responsible for or come into contact with. Skills and Experience Required:
Dining or Restaurant Supervisor experience is essential. Previous experience working in a care setting is desirable. Ability to effectively communicate with other team members is essential. Participation in activities organised in the Home is essential. The Benefits:
Opportunities to progress through our career paths into more senior and management roles. Bank holiday and overtime enhancements. 5.6 weeks annual leave per annum. Paid DBS. Uniform provided. Paid training. Refer a friend referral scheme for specific roles. Excellent induction programme for new starters. A rewarding career with opportunities to progress within the company. Ongoing support and training for nationally recognised qualifications. A competitive rate of pay. Cycle to work scheme. Wellbeing programmes. Recognition awards – employee of the month and golden tickets. Ongoing career development. Travel plan – walk or ride a bike and get a free meal that day. Christmas Bonuses. Pension scheme. HASTEE – access to your money as you earn (pay advance). About New Care:
The care philosophy of New Care aims to ensure all residents maintain the highest level of independence and achieve their full potential, whatever that may be – physical, intellectual, emotional, or social. We believe this philosophy can be achieved by providing professional, person-centred care, nurturing each resident individually, exploring and understanding their needs. The health, well-being, and happiness of our residents is always our number one priority. Each New Care home is purpose-built and expertly designed with the needs of our residents in mind. Internally, the design is luxurious yet comfortable and practical. The company ethos ‘To celebrate the wonder of people’ relates to all those who are part of the New Care family, including residents, their family and friends, staff members, and professional visitors. Ultimately, we want residents to live their lives to the fullest and to be proud of their home and feel happy to invite their family and friends to visit.
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Ensure a high standard of hospitality service. Support and assist visitors. Inform the Chef of any individual requirements of residents. Follow cleaning schedules and procedures as per company HACCP. Adhere to all training provided. Ensure records and reports are properly written up, e.g., cleaning schedules, work sheets, fridge temperatures, and that all HACCP paperwork is completed. Manage, allocate duties, and supervise the hospitality team ensuring a quality delivery of care for the duration of the shift. Coach staff and participate in ongoing development of staff. Promote safeguarding the welfare of adults that you are responsible for or come into contact with. Skills and Experience Required:
Dining or Restaurant Supervisor experience is essential. Previous experience working in a care setting is desirable. Ability to effectively communicate with other team members is essential. Participation in activities organised in the Home is essential. The Benefits:
Opportunities to progress through our career paths into more senior and management roles. Bank holiday and overtime enhancements. 5.6 weeks annual leave per annum. Paid DBS. Uniform provided. Paid training. Refer a friend referral scheme for specific roles. Excellent induction programme for new starters. A rewarding career with opportunities to progress within the company. Ongoing support and training for nationally recognised qualifications. A competitive rate of pay. Cycle to work scheme. Wellbeing programmes. Recognition awards – employee of the month and golden tickets. Ongoing career development. Travel plan – walk or ride a bike and get a free meal that day. Christmas Bonuses. Pension scheme. HASTEE – access to your money as you earn (pay advance). About New Care:
The care philosophy of New Care aims to ensure all residents maintain the highest level of independence and achieve their full potential, whatever that may be – physical, intellectual, emotional, or social. We believe this philosophy can be achieved by providing professional, person-centred care, nurturing each resident individually, exploring and understanding their needs. The health, well-being, and happiness of our residents is always our number one priority. Each New Care home is purpose-built and expertly designed with the needs of our residents in mind. Internally, the design is luxurious yet comfortable and practical. The company ethos ‘To celebrate the wonder of people’ relates to all those who are part of the New Care family, including residents, their family and friends, staff members, and professional visitors. Ultimately, we want residents to live their lives to the fullest and to be proud of their home and feel happy to invite their family and friends to visit.
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