We have a fantastic opportunity for an exceptional individual to join us as Head of Housing Management.
The Head of Housing Management role is a new role which has been created to help us on our journey towards being an excellent social landlord. As the Head of Housing Management, you will lead the charge in transforming our housing services, playing a pivotal role in leading and managing a range of critical housing services that directly impact the lives of Southampton’s tenants and leaseholders. You will provide strategic and operational leadership of the Housing Management service which complies with regulatory standards, relevant legislation and Government guidance.
About the role:
You will foster a culture of high performance, innovation, and continuous improvement and ensure tenants are placed at the heart of everything that we do.
You will report to the Director of Housing and become a key member of a newly formed Senior management team designed to ensure the council has sufficient expertise and capacity to deliver our vision and objectives.
Our vision is that everyone deserves a safe, decent, good quality home that provides them with the opportunity to live a better life, a place which everyone can be proud of; operating as an “excellent social landlord/ housing authority, that enables people to thrive and live well”.
The role will be challenging; however, it represents an exciting opportunity to play a significant part in shaping the future direction of the Council's landlord function, bringing forward change and modernisation to the service, ensuring we deliver excellent value, high quality customer services set within thriving communities and spaces.
The ideal candidate is someone who will:
Strategic Leadership:
Significant experience of managing at a senior level in a large, complex organisation in line with the areas of functional responsibility, demonstrating strong leadership. Customer-Centric Focus:
Experience of working within a resident empowerment framework, including working to improve services through the Housing Ombudsman framework. Operational Expertise:
Significant experience of leading, motivating and managing large teams with confidence, demonstrating flexibility and openness to change, empowering people to deliver effective tenancy and estate management with high quality customer-focused outcomes. Collaboration and Influence:
Exceptional interpersonal and stakeholder management skills, with a commitment to partnership and collaboration. Innovation and Vision:
A track record of developing creative solutions to improve service delivery. Financial Acumen:
Strong budgeting and financial management skills to oversee significant programmes and ensure value for money. Cultural and Political Sensitivity:
Commitment to diversity, inclusion, and equal opportunities, coupled with the strong belief in the value of local democracy and community sensitivities. What we can offer you: A generous local government pension scheme. Flexible working (role dependent). Up to 13 days of Flexi Leave. Hybrid working arrangements (role dependent). Up to 31 days annual leave (pro rata), plus bank holidays. Online Benefits – salary sacrifice schemes, benefits and discounts. Great local transport links. Employee assistance programme with access to our health wellbeing and support. For further information on our benefits package please visit:
Employee benefits (southampton.gov.uk) Contact details for informal discussion: For further information and details regarding the Head of Social Housing Asset Transformation please contact Jamie Brenchley, Director of Housing by email:
jamie.brenchley@southampton.gov.uk Interview Information: Please note that interviews will be scheduled for the week commencing 6 th
February 2025. Recruitment contact details: Email:
recruitment@southampton.gov.uk Tel: 023 8083 4033 For more information about SCC please visit:
Southampton City Council Follow us on social media for regular updates on our featured jobs and latest news: Twitter
Facebook
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Significant experience of managing at a senior level in a large, complex organisation in line with the areas of functional responsibility, demonstrating strong leadership. Customer-Centric Focus:
Experience of working within a resident empowerment framework, including working to improve services through the Housing Ombudsman framework. Operational Expertise:
Significant experience of leading, motivating and managing large teams with confidence, demonstrating flexibility and openness to change, empowering people to deliver effective tenancy and estate management with high quality customer-focused outcomes. Collaboration and Influence:
Exceptional interpersonal and stakeholder management skills, with a commitment to partnership and collaboration. Innovation and Vision:
A track record of developing creative solutions to improve service delivery. Financial Acumen:
Strong budgeting and financial management skills to oversee significant programmes and ensure value for money. Cultural and Political Sensitivity:
Commitment to diversity, inclusion, and equal opportunities, coupled with the strong belief in the value of local democracy and community sensitivities. What we can offer you: A generous local government pension scheme. Flexible working (role dependent). Up to 13 days of Flexi Leave. Hybrid working arrangements (role dependent). Up to 31 days annual leave (pro rata), plus bank holidays. Online Benefits – salary sacrifice schemes, benefits and discounts. Great local transport links. Employee assistance programme with access to our health wellbeing and support. For further information on our benefits package please visit:
Employee benefits (southampton.gov.uk) Contact details for informal discussion: For further information and details regarding the Head of Social Housing Asset Transformation please contact Jamie Brenchley, Director of Housing by email:
jamie.brenchley@southampton.gov.uk Interview Information: Please note that interviews will be scheduled for the week commencing 6 th
February 2025. Recruitment contact details: Email:
recruitment@southampton.gov.uk Tel: 023 8083 4033 For more information about SCC please visit:
Southampton City Council Follow us on social media for regular updates on our featured jobs and latest news: Twitter
YouTube
#J-18808-Ljbffr
