Cambridge University Hospitals NHS Foundation Trust is dedicated to driving continuous improvement and excellence in healthcare. We are seeking a dynamic and experienced Head of Improvement to join our team and lead the development and delivery of our Improvement Strategy.
Main duties of the job
The Head of Improvement will provide leadership, development, and delivery of the Trust's Improvement Strategy, ensuring alignment with the overall Trust Strategy. This role involves developing and delivering training programmes to build continuous improvement capability across all staff levels and supporting the deployment of the Trust's Strategy throughout the organisation.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds, the priorities of the Trust focus on a quality service which is all about people - patients, staff, and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national, and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full-time permanent contract unless you have:
applied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 9th January 2025.
Interviews are due to be held on 27th January 2025.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse, and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space, and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working, and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
Educated to master's level or equivalent experience in the field of change management, programme management, and improvement, such as Managing Successful Programmes (MSP) Accredited Lean or similar improvement science qualification Evidence of continuing professional development
Desirable
Coaching qualification Training qualification
Experience
Essential
Significant experience in delivering improvement and transformational project/programmes with evidence of leadership and management in the NHS and/or social care setting Experience of applying structured programme management processes Experience of putting into practice the strategy and associated plans for a specific change or complex programme of change Experience of working effectively with cross-departmental teams and organisational and system boundaries with competing priorities to deliver significant change
Desirable
Experience in a continuous improvement system, ideally in the NHS Previous experience of working in an Acute Healthcare environment. Experience of working with leaders in Integrated Health Systems Experience of senior management and executive level coaching
Knowledge
Essential
Highly specialist knowledge, application, and experience in improvement science, change, and programme management Knowledge of developing and deploying complex strategies in complex organisations Knowledge of best practice training approaches Expert knowledge and experience of managing staff, acquired through training and experience
Desirable
Knowledge of programme management office (PMO) processes and procedures Knowledge of NHS financial budget management
Skills
Essential
Ability to provide leadership, development, and delivery of long-term strategic plans, including translating strategic direction into deliverable and measurable outcomes Ability to influence complex organisational change to deliver successful improvements across multiple programmes of work Ability to communicate, through verbal and written methods, highly complex/sensitive information to a wide range of audiences within the organisation and externally Ability to present to large groups, utilising behaviour change approaches to influence stakeholders in potentially challenging environments Ability to build relationships and negotiate diplomatically with key stakeholders on complex matters Ability to represent the Trust at regional and local forums Communicate with authority both internally and externally High level of people management skills Ability to coach stakeholders from a variety of staff groups using best practice coaching methods Able to manage own work objectives and workload Able to take decisions based on critical and creative thinking using an effective problem-solving approach
Additional Requirements
Essential
The ability to understand and behave at all times, towards patients, visitors, and colleagues according to the Trust values of safe, kind, excellent.
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Any attachments will be accessible after you click to apply.
180-F-245559 #J-18808-Ljbffr
Main duties of the job
The Head of Improvement will provide leadership, development, and delivery of the Trust's Improvement Strategy, ensuring alignment with the overall Trust Strategy. This role involves developing and delivering training programmes to build continuous improvement capability across all staff levels and supporting the deployment of the Trust's Strategy throughout the organisation.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds, the priorities of the Trust focus on a quality service which is all about people - patients, staff, and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national, and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full-time permanent contract unless you have:
applied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 9th January 2025.
Interviews are due to be held on 27th January 2025.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse, and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space, and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working, and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
Educated to master's level or equivalent experience in the field of change management, programme management, and improvement, such as Managing Successful Programmes (MSP) Accredited Lean or similar improvement science qualification Evidence of continuing professional development
Desirable
Coaching qualification Training qualification
Experience
Essential
Significant experience in delivering improvement and transformational project/programmes with evidence of leadership and management in the NHS and/or social care setting Experience of applying structured programme management processes Experience of putting into practice the strategy and associated plans for a specific change or complex programme of change Experience of working effectively with cross-departmental teams and organisational and system boundaries with competing priorities to deliver significant change
Desirable
Experience in a continuous improvement system, ideally in the NHS Previous experience of working in an Acute Healthcare environment. Experience of working with leaders in Integrated Health Systems Experience of senior management and executive level coaching
Knowledge
Essential
Highly specialist knowledge, application, and experience in improvement science, change, and programme management Knowledge of developing and deploying complex strategies in complex organisations Knowledge of best practice training approaches Expert knowledge and experience of managing staff, acquired through training and experience
Desirable
Knowledge of programme management office (PMO) processes and procedures Knowledge of NHS financial budget management
Skills
Essential
Ability to provide leadership, development, and delivery of long-term strategic plans, including translating strategic direction into deliverable and measurable outcomes Ability to influence complex organisational change to deliver successful improvements across multiple programmes of work Ability to communicate, through verbal and written methods, highly complex/sensitive information to a wide range of audiences within the organisation and externally Ability to present to large groups, utilising behaviour change approaches to influence stakeholders in potentially challenging environments Ability to build relationships and negotiate diplomatically with key stakeholders on complex matters Ability to represent the Trust at regional and local forums Communicate with authority both internally and externally High level of people management skills Ability to coach stakeholders from a variety of staff groups using best practice coaching methods Able to manage own work objectives and workload Able to take decisions based on critical and creative thinking using an effective problem-solving approach
Additional Requirements
Essential
The ability to understand and behave at all times, towards patients, visitors, and colleagues according to the Trust values of safe, kind, excellent.
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Any attachments will be accessible after you click to apply.
180-F-245559 #J-18808-Ljbffr
