Head of Internal Communications and Engagement, People Team

Head of Internal Communications and Engagement, People Team

Permanent Full Time role in Human Resources.
Located in London - Hybrid.

Your new role at NewDay

You'll craft and lead NewDay's communications strategy, cultivating a connected culture throughout the organization where everyone feels valued, included, informed, and engaged.

You’ll partner with leaders at all levels of the organisation to ensure that communications are relevant and impactful, aligned to NewDay’s strategy and Purpose, with our Values central to all we do.

You’ll drive the development and promotion of our inclusion and diversity strategy, spearheading initiatives that foster a sense of belonging and contribute to our diversity objectives.

You’ll report directly to the Group Chief People Officer.

In this role, you’ll have a direct report to support you and will work closely with an established People Leadership Team.

Create an effective communications plan across all channels to drive a change in our communications and storytelling so that colleagues feel connected to our longer-term vision and short/medium term developments.

Own our key channels:

1. corporate and careers website
2. our internal digital workplace, “the Circle”
3. our LinkedIn pages

Work with our business verticals to create a communications plan that engages their teams directly.

Lead, run and support on company-wide events.

Create an inclusion and diversity strategy to ensure all colleagues feel included, and to move us closer towards our organisational goals.

Lead the company inclusion network.

Embed our “Be Brilliant” EVP, both internally and externally, supporting diverse talent attraction and motivating our talented colleagues to stay and thrive at NewDay.

Live our Values and make them visible to others through our initiatives.

What you’ll bring

We need knowledge, experience + expertise in:

1. Leading and delivering an internal communications strategy with the ability to provide direction and influence at the executive level, including working directly with the Group CEO.
2. Capability to write excellent contemporaneous relevant content and driving through multiple channels for example through our intranet ‘The Circle’ and internal reporting of our financial results.
3. An understanding of the creative process with the ability to drive exciting new content in video and digital format which reflects the NewDay brand, internally and externally through LinkedIn and our corporate website.
4. Driving and implementing inclusion & diversity initiatives aligned with company goals, with an understanding of the barriers individuals face and an innate drive to overcome these barriers.
5. Analytical skills to be able to translate data and trends into strategy and actionable plans.

And would love you to know or learn:

1. Financial Services/regulated sector experience.
2. Knowledge of creative/design tools.

About NewDay

We help people move forward with credit and help our colleagues to move their careers forward too.

We use our highly flexible, scalable, and multi-product digital credit engine to power over 120 million transactions every year. Our brands include Aqua, marbles, fluid, and Bip. We partner with leading brands such as John Lewis, AO, Argos, and DEKO.

Over 5 million UK customers are supported by our award-winning customer service.

At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and carer status, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, and sexual orientation.

We invest in our colleagues. On top of a strong market competitive salary, you get a bonus opportunity that matches the impact (delivery + values) you drive in your role. We also help you retire better with market-leading pensions.

At NewDay, #yourwellbeing matters: You get 26 days holiday and can buy up to 5 more after probation. Then you’ll get extra days as you build your career with us.

NewWork, our flexible, hybrid working approach, helps you to manage your work/life balance - and even bolt on work time in other countries before or after your holiday.

Our tax-efficient green car and cycle to work schemes save you money (and help the planet).