Head of Technology
The Head of Technology will lead the IT structures and manage the company's technology operations. The individual will oversee the implementation of the IT strategy, actively manage business application portfolio, IT infrastructure, and ensure robust and secure systems to meet the organisation's business needs. This role requires both a visionary approach to future technologies and the ability to handle daily IT operations efficiently. Key to the position will be managing a team across multiple regions, supporting the company’s digital transformation initiatives, and maintaining a focus on cybersecurity, regulatory compliance, and IT governance. What the day will look like
IT Strategy & Leadership: Contribute to EMEA Tech regional strategy. Translate EMEA Tech strategy to local initiatives aligned with the local business priorities and plans. Identify, recommend, and implement new technologies and processes to enhance operations and client offerings. Partner with senior leadership in the region and local organisation to advise on the potential use of technology to meet business objectives. Oversee the county digital acceleration efforts, ensuring smooth integration of new platforms / technologies. Application Portfolio Management: Manage local application portfolio, actively driving consolidation and legacy decommissioning efforts as well as necessary upgrades and updates of application landscape / key components and platforms. Coordinate efforts and initiatives related to implementation and rollout of global technology solutions and services. IT Infrastructure & Operations: Work closely with regional infrastructure leads on design, implementation, and management of IT infrastructure, including cloud services, networks, and telecommunications systems. Ensure and supervise availability, performance, and security of all systems and services used by local users. Workplace Service Coordination: Liaise with regional head of digital workplace service on service roadmap, user/colleague experience and onboarding assurance, performance, and availability monitoring. Act as local host/line manager of local IT support team. Team Management & Development: Lead and develop a multi-disciplinary IT team, fostering a high-performance culture. Lead multi-functional teams on IT projects across different business units and geographies in close collaboration with Regional Team and local COO (ABS partnership) Cybersecurity & Risk Management: Work closely with country GSS team to ensure that the organization’s IT environment is secure and meets all relevant regulatory, legal, and corporate requirements. Develop and implement cybersecurity policies and risk mitigation strategies. Oversee disaster recovery planning and business continuity processes. Budget & Vendor Management: Develop and manage the IT budget, ensuring cost-effective technology solutions. Drive local vendor consolidation and collaborate closely with regional structures as well as global procurement category leads. Monitor contracts, service-level agreements (SLAs), and ensure timely delivery of technology services. Compliance & Governance: Ensure compliance with industry regulations, data protection laws (such as GDPR), and corporate governance. Maintain documentation for IT processes, risk assessments, and compliance initiatives. Manage IT audits and interface with auditors and regulatory bodies. Innovation & Digital Transformation: Act as an ambassador of Global and Regional Technology Solutions, work closely with Global Solution Lines structures to promote and transition to target IT architecture. Partner with country ABS and business structures to translate and prioritize local demand in global Solution Lines product backlogs in close collaboration with EMEA Demand Harmonization function. Lead initiatives that support digital innovation and the transformation of business processes through technology. Stay abreast of emerging trends and technologies and assess their relevance for the company. Implement scalable solutions to improve client service, operations, and overall organizational efficiency. Skills and experience that will lead to success
Bachelor’s degree in Computer Science, Information Technology, or a related field 10+ years of IT experience, with at least 5 years in a senior leadership role working preferably in the financial services industry (insurance) or global consulting firm. Demonstrable experience in developing and implementing IT strategies that support business goals. Extensive experience in leading IT infrastructure, cloud services, and cybersecurity. Familiarity with regulatory environments such as GDPR, ISO standards, and IT governance frameworks (e.g., COBIT, ITIL). Solid project management skills, with a track record of delivering complex IT projects on time and within budget. Demonstrated ability to lead a large, diverse IT team across multiple regions. Excellent communication skills, capable of translating technical issues into business language for non-technical partners.
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The Head of Technology will lead the IT structures and manage the company's technology operations. The individual will oversee the implementation of the IT strategy, actively manage business application portfolio, IT infrastructure, and ensure robust and secure systems to meet the organisation's business needs. This role requires both a visionary approach to future technologies and the ability to handle daily IT operations efficiently. Key to the position will be managing a team across multiple regions, supporting the company’s digital transformation initiatives, and maintaining a focus on cybersecurity, regulatory compliance, and IT governance. What the day will look like
IT Strategy & Leadership: Contribute to EMEA Tech regional strategy. Translate EMEA Tech strategy to local initiatives aligned with the local business priorities and plans. Identify, recommend, and implement new technologies and processes to enhance operations and client offerings. Partner with senior leadership in the region and local organisation to advise on the potential use of technology to meet business objectives. Oversee the county digital acceleration efforts, ensuring smooth integration of new platforms / technologies. Application Portfolio Management: Manage local application portfolio, actively driving consolidation and legacy decommissioning efforts as well as necessary upgrades and updates of application landscape / key components and platforms. Coordinate efforts and initiatives related to implementation and rollout of global technology solutions and services. IT Infrastructure & Operations: Work closely with regional infrastructure leads on design, implementation, and management of IT infrastructure, including cloud services, networks, and telecommunications systems. Ensure and supervise availability, performance, and security of all systems and services used by local users. Workplace Service Coordination: Liaise with regional head of digital workplace service on service roadmap, user/colleague experience and onboarding assurance, performance, and availability monitoring. Act as local host/line manager of local IT support team. Team Management & Development: Lead and develop a multi-disciplinary IT team, fostering a high-performance culture. Lead multi-functional teams on IT projects across different business units and geographies in close collaboration with Regional Team and local COO (ABS partnership) Cybersecurity & Risk Management: Work closely with country GSS team to ensure that the organization’s IT environment is secure and meets all relevant regulatory, legal, and corporate requirements. Develop and implement cybersecurity policies and risk mitigation strategies. Oversee disaster recovery planning and business continuity processes. Budget & Vendor Management: Develop and manage the IT budget, ensuring cost-effective technology solutions. Drive local vendor consolidation and collaborate closely with regional structures as well as global procurement category leads. Monitor contracts, service-level agreements (SLAs), and ensure timely delivery of technology services. Compliance & Governance: Ensure compliance with industry regulations, data protection laws (such as GDPR), and corporate governance. Maintain documentation for IT processes, risk assessments, and compliance initiatives. Manage IT audits and interface with auditors and regulatory bodies. Innovation & Digital Transformation: Act as an ambassador of Global and Regional Technology Solutions, work closely with Global Solution Lines structures to promote and transition to target IT architecture. Partner with country ABS and business structures to translate and prioritize local demand in global Solution Lines product backlogs in close collaboration with EMEA Demand Harmonization function. Lead initiatives that support digital innovation and the transformation of business processes through technology. Stay abreast of emerging trends and technologies and assess their relevance for the company. Implement scalable solutions to improve client service, operations, and overall organizational efficiency. Skills and experience that will lead to success
Bachelor’s degree in Computer Science, Information Technology, or a related field 10+ years of IT experience, with at least 5 years in a senior leadership role working preferably in the financial services industry (insurance) or global consulting firm. Demonstrable experience in developing and implementing IT strategies that support business goals. Extensive experience in leading IT infrastructure, cloud services, and cybersecurity. Familiarity with regulatory environments such as GDPR, ISO standards, and IT governance frameworks (e.g., COBIT, ITIL). Solid project management skills, with a track record of delivering complex IT projects on time and within budget. Demonstrated ability to lead a large, diverse IT team across multiple regions. Excellent communication skills, capable of translating technical issues into business language for non-technical partners.
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Industry:
Financial Services
Specialties:
professional services, aviation, energy, environmental, power, risk management
Employees:
10,001+
Annual Revenue:
$14.926b
Founded:
1982
Address:
122 Leadenhall Street, London, GB, EC3V 4AN
We exist to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries with the clarity and confidence to make better risk and people decisions that help protect and grow their businesses.
