Head of Operations

·
Full time
About the Role The Colte Partnership has an exciting opportunity for a self-motivated and driven individual to join our senior leadership team as a Head of Operations and Quality on a full-time basis, considering 30-37.5 hours per week. Whether you are looking for that next step up or currently hold a similar position, we would welcome you to apply. The role is broad, encompassing both operational responsibility for business-as-usual workstreams and accountability for your own strategic portfolio. You will be working alongside our Chief Executive Officer and executive colleagues to develop innovative and well-planned solutions, changing our operational delivery model to ease workload in our branches and develop resilience through centralized workstreams. About the Candidate To be considered for this role, you will need to be: An experienced professional with both operational and strategic level expertise. A collaborative and inclusive leader, who works across functions and beyond to increase the overall performance of the organization. A rigorous, clear thinker who acts with integrity, personally promotes equality, diversity, and inclusion, and understands that our patients are at the heart of everything we do. Proven record of successfully managing people and teams, and experience of operational and logistical planning. Experience of working within quality frameworks and of how to apply them across several sites. Preferably have experience of working in or an understanding of the challenges facing primary care. Essential to demonstrate innovative and creative insights and to articulate and successfully deliver outcomes accordingly. About Us The Colte Partnership provides primary care to around 80,000 patients across north-east Essex from 8 GP practices. While our dedicated branch teams continue to deliver excellent clinical care to our patients, our executive team focuses on our longer-term ambitious vision of the partnership and creating a sustainable primary care service long into the future. We are very much ‘At the heart of primary care’, being the largest GP Partnership in North East Essex; comprised of 8 local GP practices across Colchester and Tendring. We care for approximately 80,000 patients. Our head office is in Feering. We pride ourselves on working to be at the forefront of primary care in our region and have many exciting ventures on the horizon. Each of our branches has its own character and family-friendly ethos, which is why our patients love coming to us (and tell us so in our regular patient surveys). However, being a large partnership means we can offer so much more than a local branch can by itself – with specialist clinics, social prescribing, and innovative support such as regular dementia cafes, armed forces support, and even child first aid classes for parents. We strive to look after our employees as well, with generous annual leave, flexible and family-friendly working, and support during difficult times such as free counselling. We also work as a collaborative Primary Care Network which spans across Colchester and Tendring. Disclosure and Barring Service Check - basic Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for a basic Disclosure to be made to the Disclosure and Barring Service to check for any current or unspent criminal convictions.

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