London , Hybrid (2-3 days in the office) We’re excited to be partnering with a super exciting start-up business, with huge growth potential and ambition, to help them find an exceptional
Head of Operations
to join their small, but growing team. This is a unique opportunity to join a business at the start of their growth journey and take ownership of end-to-end operations - optimising supply chain, logistics, inventory, and customer service processes while driving strategic initiatives to help unlock growth and efficiencies. About the role: Operational Leadership
– Oversee and optimise all operational functions, including supply chain, logistics, inventory management and customer service, whilst building scalability to support company’s rapid growth. Team Building & Leadership
– Build, mentor, and lead a high-performing operations team, fostering a culture of collaboration, efficiency, and innovation. Strategic Planning
– Develop and execute operational strategies that align with company’s ambitious vision. Stakeholder Collaboration
– Act as a key point of contact for internal and external stakeholders, including suppliers, 3rd party partners, customers, and the leadership team. Continuous Improvement
– Drive a culture of continuous optimisation, cost reduction, and enhanced customer satisfaction. About you: Supply Chain & Logistics Expertise
– 5+ years of experience working in supply chain operations, with expertise in supply chain planning, inventory management, and logistics operations/customer fulfilment. Hands-On & Strategic
– A natural leader who can dive into the details while driving big-picture operational strategy. High-Growth Experience
– Proven track record in supply chain leadership role within a fast-growing start-up environment (ideally within Consumer Goods/FMCG industry). People & Stakeholder Management
– Excellent leadership, communication, and relationship-building skills. Systems, Process & Performance Optimisation
– A data-driven mindset with a passion for improving operational processes and driving efficiency, whilst working with ERP systems (such as Netsuite) What’s in it for you? Opportunity to
shape and lead
operations in a high-growth brand. A chance to make a real impact by optimising and scaling key processes. A dynamic and collaborative environment where innovation is encouraged.
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