HEAD OF OPERATIONS – Learning Disabilities Sector
Hybrid and Home working.
Must live within a reasonable commutable distance to our Head Office in Shrewsbury
Full-time post
Salary circa £55,000, plus pension and generous annual leave benefit
Bethphage is a charitable business, operating across the West Midlands providing support to people with disabilities and those who experience mental health problems
Bethphage has recently celebrated its thirtieth Birthday. Since establishment in 1994, Bethphage has grown from strength to strength, diversified and continues to grow. We operate as a commercial business, we are driven by our mission and live by our values, with the people we support at the heart of what we do. We have held the Investors in People Gold for twelve years.
Our person-centred approach also enables us to work strategically with commissioners to develop bespoke provision which achieves the desired outcome for people.
As a not-for-profit business, we reinvest our surpluses wisely and in addition to purchasing several homes for the people we support, our office, we have recently purchased a farm with twelve acres in South Shropshire to develop our farm-based day opportunities, whilst providing longer term development opportunities over the next five to ten years.
The current incumbent has recently been appointed to CEO, so we are seeking a replacement to join our executive management team.
The successful candidate will lead on operations and be accountable for day-to-day support services across Bethphage, ensuring that people who use our services are at the centre of every aspect of the service they receive, whilst ensuring that organisational, statutory and legislative requirements are met.
The key purpose of the role is to provide professional leadership to Bethphage's operational agenda, ensuring their efficacy and fit with the organisation's values, ethos, culture and strategy. With strategic responsibility for operations you will ensure that the organisation has highly effective well-implemented operational strategies, which align to Bethphage's core business, and deliver positive outcomes.
A full job description and recruitment brochure will be emailed to all interested candidates by emailing
Core Duties
- Demonstrate and provide decisive and clear leadership to direct reports and the wider organisation
- Ensure contractual requirements are adhered to and monitor compliance
- Support organisational growth and development
- Monitor the external landscape for emerging themes and changes in government policies.
- Ensure budgets are, monitored and adhered to
- Ensure policies and procedures are implemented across Bethphage
- Ensure compliance with Safeguarding policies
- Ensure compliance with contractual, statutory and legislative
- Produce reports which evaluate accidents, incidents and near misses reported into our Care Management System (CMS), identifying trends and themes and positive action to improve future outcomes.
- To contribute, as a member of the Executive Team, to the planning and strategic development of the organisation.
- Prepare quarterly reports and attend Board meetings to advise trustees on operational matters and provide assurance
Essential requirements
- Minimum of a level five in Health and Social care and, or management qualification.
- Minimum of ten years' experience working in the care sector working with people with disabilities
- Experience of working with people with one or more of the following conditions: Autism, Mental Health, Dementia, Acquired brain injury and people with complex needs
- Demonstrable experience working at a senior level
- Experience of leading and delivering projects
- A track record of working with local authorities, commissioners and families.
- Effective budget and resource management
- Driver with own vehicle (You must have or be willing to get business class insurance)
Interested parties must complete an application form and the deadline for submissions is the close of business on 15th November
A full job description and recruitment brochure will be emailed to all interested candidates and can be requested by emailing
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