Head of Product Design & Research

Jump into the heart of this forward thinking HealthTech company as the new Head of Product Design and Research and unleash your design wizardry to reimagine care as we know it! In this transformative leadership role, you’ll get to roll up your sleeves and craft a design strategy, refine processes, and build a team culture that makes design excellence part of their DNA.

The Role

Are you ready to make a difference in the world of care? My client is looking for a creative, inspiring, and strategic leader to take on the exciting role of Head of Product Design and Research! You’ll play a key role in shaping how care is delivered and experienced by thousands. This is your chance to lead a talented team, shape our design strategy, and build a vibrant culture where design excellence is woven into my client’s DNA. Plus, you’ll collaborate regularly with our London team while enjoying hybrid working flexibility!

Your mission? To make sure the products are top-notch for everyone – from our carers to our customers. You’ll work with passionate cross-functional teams in product, engineering, and operations to create innovative, user-centred solutions that truly make a difference.

About You

• Design Leader Extraordinaire: You’ve got a proven track record of leading design teams in fast-growing, product-focused environments. Hiring, performance management, and nurturing designer talent? You’ve mastered it all!
• Design Evangelist: You’re all about promoting design thinking and showing the value of user-centric approaches across the business.
• Strategic Thinker: You’re a pro at linking design decisions to business outcomes and driving product design forward.
• Process Guru: Experience with ResearchOps and DesignOps? Yep, that’s you! You know how to optimise workflows and scale teams without losing the magic of creativity.
• Mentor & Coach: Fostering growth and helping designers thrive is your jam. You’ve guided others to achieve their goals and sharpen their skills.
• Collaborative & Data-Driven: You thrive on collaboration and back up your design decisions with data insights.
• Innovator at Heart: You love pushing the boundaries, staying ahead of trends, and driving forward-thinking innovation.

What You’ll Do

• Design Leadership & Strategy: You’ll partner with product leadership to craft and execute a brilliant product design vision. Translate user needs and business goals into a design strategy that scales seamlessly across teams.
• Mentorship & Team Development: Lead and inspire your team to deliver their best work, grow professionally, and collaborate effectively.
• Process Improvement: Refine and implement DesignOps and ResearchOps practices to keep everything running smoothly and at scale.
• Cross-Functional Collaboration: Work closely with product managers, engineers, and other teams to create user-focused solutions that drive business success.
• Innovation: Stay ahead of the curve, experimenting and driving innovation in product design. Your insights will be informed by both qualitative and quantitative research.
• Strategic Communication: Communicate the design vision and strategy to stakeholders at all levels, ensuring alignment with commercial and operational objectives.

What You Bring

We are looking for a creative dynamo—someone with solid UX and/or UI chops, backed up by an epic portfolio of projects. Here’s what else they’d love to see:

• Visual wizardry: They want someone who can create not just functional designs, but delightful ones that make people’s hearts sing!
• Drive: The ideal candidate thrives on autonomy, loves challenging the status quo, and always aims for excellence.
• Fast on their feet: Prototyping and iterating at speed should be second nature.

To be considered for this fantastic opportunity, please apply with your full CV & Portfolio!