Head of Professional Services

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Full time
Location: London
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Job offered by: Dgwgo
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Head of Professional Services Posted:

15 January 2025 Salary:

Grade 8, £49,250 – £56,921 per annum End date:

30 January 2025 Location:

Dumfries Job Family:

Management Professional & Administrative Reference:

163592 Job Purpose Responsible for leading the School professional services team, the postholder will manage School support services for student learning and teaching operations, student recruitment and marketing, teaching planning and resourcing, and general School operations. As a member of the School Executive Group, the postholder will play a key role in the development and successful implementation and delivery of the School’s strategy for research and education. As a key member of the College professional services leadership team, the postholder will lead and contribute on behalf of the College to the University-wide change programme and foster alignment between the strategy and delivery of professional services at School, College, and University levels. The post is based in the University of Glasgow’s School of Social and Environmental Sustainability which is located in Dumfries. The role reports directly to the Director of College Professional Services with day-to-day responsibility to the Head of School. Main Duties and Responsibilities Working as part of the School Executive Group, the postholder will develop and deliver the School strategy in line with the College and University’s strategic objectives, evidenced by external measures including KPI’s and targets such as NSS, research performance, and return on investment. Effectively leading the professional services team within the School, the postholder will be responsible for the delivery of an effective suite of professional services to ensure the School is fully supported in the management and delivery of its operational priorities. As a member of the School Management Group, the postholder will project manage the strategic planning and review processes for the School, including horizon scanning and competitor benchmarking. Lead/senior contributor on behalf of the School/College to the University-wide change programme aligned with improving the experience for students and staff. As an accomplished professional partner, the postholder will advise and support the Head of School across several areas and project manage key strategic initiatives across the School. The postholder will collaborate with senior academic colleagues to develop external partnerships and networks to contribute to regional economic development and enhance the School’s reputation at local, national, and international levels. On behalf of the School/College, the postholder will deliver effective, senior-level contributions to the University-wide change programme aligned with improving the experience for students and staff. The postholder will ensure effective compliance on behalf of the School with the University’s governance framework sourcing appropriate support from specialist/professional colleagues across the institution as required including Health & Safety. In partnership with senior colleagues, the postholder will develop a robust framework to support compliance with relevant accreditation bodies and quality assurance processes. The postholder will deliver operational excellence across the professional services teams within the School, supporting a culture of continuous improvement and professional development. Interviews will take place on 12 February 2025. Terms and Conditions This post is full time (35 hours per week) and open ended (permanent). Closing Date:

30 January 2025 at 23:45 Tagged as: administrative, higher education, management, professional services, university

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