Head of Quality and Governance

Head of Quality and Governance focuses on maintaining oversight of regulatory action plans, service improvements, and governance reporting.

What the role involves

• Maintaining oversight of regulatory action plans, service improvements, and governance reporting.
• Provide strategic leadership for safeguarding governance across the organisation.
• Analysing audits, incidents, complaints, feedback, and performance data to identify themes, risks, and opportunities for improvement.
• Ensure robust action planning and sustainable improvement following audits, inspections, incidents, and investigations.
• Ensure the voices of people supported, families, and staff inform service development and improvement.
• Supporting and challenge operational leaders to maintain safe, effective, and high-quality services.

Skills and requirements

• Significant senior leadership experience within adult social care, health, or specialist care services.
• Professional qualification in Health and Social Care, Leadership, or a related field.
• Level 7 Leadership or Management qualification.
• Lead Auditor or Quality Improvement qualification.

Confirmed role details

• Provide governance and regulatory oversight for new services and service developments.
• Ensure services are established in line with regulatory, safeguarding, staffing, and quality requirements.
• Ensure governance frameworks, policies, and quality systems are embedded from service commencement.
• Support organisational growth through quality-led service development and innovation.

Additional role context

• Organisational lead for safeguarding, quality, and governance.