Head of Sales

Head of Sales We are looking for an individual to play a key role in the development and expansion of a busy and growing healthcare software business. The successful candidate will be a hands-on B2B Head of Sales who thrives in a fast-paced, start-up style environment. Reporting to the Sales and Marketing Director, you will need to be an experienced and passionate team player who can drive revenue growth by establishing and maintaining relationships with healthcare providers, NHS trusts, and other stakeholders in the healthcare ecosystem. The ideal candidate will combine healthcare domain expertise with SaaS sales experience to position the company as a leading provider in the market, supporting the revenue growth aspirations of the business. As Head of Sales, you will be responsible for identifying and prioritising key sales targets within NHS trusts, Integrated Care Boards (ICBs), and connected healthcare providers. You will also lead the effort to penetrate these markets, generate new revenue opportunities, and work with our Account Management function to retain existing customers. Driving consistent revenue growth will be central to the role, with responsibilities including the accurate forecasting of sales performance and maintaining a robust sales pipeline. You will develop mechanisms for reporting and use data-driven insights to refine our approach and improve results. You will also maintain a deep understanding of UK healthcare regulations, NHS procurement processes, and market trends, ensuring the business stays competitive. This includes staying informed about competitor activities and collaborating with product and marketing teams to ensure offerings meet customer needs. Partnering with the Account Management and Support teams will also be key to delivering a seamless experience for customers, from onboarding through to ongoing engagement. Working collaboratively with our CLEO Systems teams will be critical. You will have a commercial mindset, be comfortable operating in ambiguous environments, and communicate with a wide range of stakeholders at all levels of the organisation. You could be the ideal person if you can demonstrate that you have: A proven track record in senior sales leadership, ideally within the healthcare technology or SaaS sectors. A deep understanding of NHS structures, procurement processes, and the healthcare delivery system, alongside a demonstrated ability to achieve and exceed revenue targets. Leadership skills are essential, as is the ability to communicate effectively with both internal teams and external stakeholders. A data-driven approach to sales performance is crucial, with experience in leveraging CRM platforms like HubSpot and an understanding of sales methodologies and pipeline conversion metrics. Expert delivery of cost estimates in line with internal processes and sign off. Working closely with the Presales, Marketing & Product teams, essential to have a deep and clear understanding of CLEO Systems products, USP’s and be confident discussing them with our key stakeholders. Create and report against Key performance indicators for the role which include revenue and sales target achievement and sales pipeline growth. The role will play a pivotal part in driving the company’s success and establishing its position as a leader in the healthcare software market. Effectively and efficiently handle the challenges that arise in working in a growing organisation with a dynamic and competitive marketplace while being flexible in your approach. Familiarity with the B2B SaaS sales cycle, including long-term enterprise engagements, is also highly desirable. Who are we? CLEO Systems is a wholly owned subsidiary of Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services. We are committed to delivering ‘Clinical Excellence Online’ (CLEO). Through this mission, we contribute to the wider Group ambition to improve access to health and social care for patients and reduce the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care, and secondary care support services. Location:

Hybrid Hours Available:

37.5 hrs a week What’s in it for you: Up to £70,000 + Commission package Opportunity to join the Company Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Free membership to our reward and discount platform Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure, and two references. We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability, and those from other under-represented groups.

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